Quality Supervisor - Nights

About the role

The Quality Supervisor plays a critical role in driving process improvement, ensuring compliance with quality standards, and supporting the success of the world’s largest lithium-ion battery manufacturing initiative. Reporting to the Quality Manager, this role leads a team of quality technicians, inspectors, and team leads to ensure execution of daily quality objectives and adherence to customer and regulatory requirements.

Responsibilities

• Meet the Recruiter: Eric Laffey
• Functional Leadership & Operations:
  • Lead daily quality operations, overseeing in-process and final product inspections to ensure conformance to specifications
  • Supervise quality technicians, inspectors, and team leads to ensure effective execution of quality control activities
  • Monitor and enforce quality control procedures across production lines
• Strategic Alignment & Continuous Improvement:
  • Analyze quality performance metrics and trends to identify improvement opportunities
  • Implement corrective and preventive actions to reduce defects and prevent recurrence
  • Drive continuous improvement initiatives aligned with organizational quality objectives
  • Ensure adherence to applicable regulatory, industry, and customer requirements
• Team Development & Knowledge Sharing:
  • Develop, coach, and mentor quality team members to enhance technical capability and performance
  • Provide ongoing training on quality procedures, standards, and plant policies
  • Promote a culture of accountability, continuous learning, and operational excellence
• Cross-Functional Collaboration & Stakeholder Engagement:
  • Partner with operations, engineering, and maintenance teams to resolve non-conformities and improve processes
  • Communicate quality objectives, performance metrics, and results to leadership and frontline teams
  • Support customer and external audit activities as required
• Quality, Safety, Compliance, & Risk Management:
  • Ensure compliance with plant policies, regulatory requirements, and safety standards
  • Identify quality risks and implement mitigation strategies to protect product integrity
  • Lead internal audit readiness and support external quality and regulatory inspections

Qualifications

• Required Education, Certifications, and Licenses: High school diploma or GED equivalent required
• Preferred Bachelor’s degree in Engineering, Quality Assurance, Manufacturing, or a related technical field
• ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA)
• ISO 9001:2015 Internal Auditor Certification
• Hazardous Materials Handling Certification (e.g., OSHA HAZWOPER or equivalent)
• Lean Manufacturing Certification
• 3+ years of progressive leadership experience in quality assurance or quality control within a manufacturing or distribution environment
• Demonstrated ability to lead, train, and develop quality inspectors and technicians while ensuring adherence to safety, quality, and procedural standards
• Strong working knowledge of Quality Management Systems (e.g., ISO 9001, IATF 16949) and applicable regulatory standards (e.g., UL, CE, RoHS)
• Proven analytical and problem-solving skills with a data-driven approach to decision-making
• Working knowledge of production processes and manufacturing operations
• Effective verbal and written communication skills, with the ability to influence and resolve conflict across teams
• Team-oriented and adaptable, with a proactive, accountable, and continuous improvement-focused mindset
• Must have working-level knowledge of the English language, including reading, writing, and speaking English
• Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude)

Benefits & Perks

• Health Benefits – Medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance
• Panasonic Retirement Savings & Investment Plan (PRSIP) – 401(k) plan with company matching contributions and immediate vesting
• Paid Time-Off Benefits – Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service
• Health Management and Wellbeing Programs – Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources