Quality Supervisor - Kingston Plant

About the role

The Quality Supervisor leads and directs the quality function at the Kingston plant, leading the plant's QC Inspectors and owning the plant's quality program end-to-end. This is a leadership role responsible for building quality functions and systems at the Kingston CM plant.

Responsibilities

• Drive Root-Cause-Corrective-Action (RCCA) and coordinate Material Review Board (MRB) process across the plant for continuous improvement efforts.
• Lead plant's QC Inspectors, coordinating daily inspection priorities and providing technical guidance and quality expertise.
• Own reduction of top warranty drivers (e.g., paint defects, aluminum weld defects, aluminum tarnish) with measurable YoY targets tied to plant EBITDA/GM goals.
• Support structured problem-solving (5 Whys, Fishbone, PDCA) and cross-functional Kaizen events.
• Design and implement in-process and final inspection standards where formal procedures may not yet exist.
• Own quality KPI reporting (e.g., scrap rate, warranty $/volume, first-pass yield, audit results) directly to the Plant Manager.
• Partner with Engineering, Production, and Purchasing on supplier and process root causes for top defect categories.
• Develop and audit Standard Work procedures; drive 5S implementation and sustainment across work areas.
• Establish and lead operator training programs for quality standards and inspection techniques.
• Serve as primary point of contact for internal and external audits, including ISO 9001 compliance.
• Build the foundation for a formal Quality Management System (QMS) as plant volume and complexity grow, including the framework for future quality staff additions.

Requirements

• Associate degree or technical certification in Quality, Engineering, or related field desired; equivalent experience considered.
• 5+ years of manufacturing quality experience, including experience operating in a lead, mentor, or informal leadership capacity.
• Strong working knowledge of RCCA, MRB, and structured problem-solving methodologies.
• Experience building or improving a quality program.
• Ability to read and interpret technical drawings, welding specs, and paint/coating specifications.
• Proficient in Microsoft Office; able to build tracking tools/dashboards for KPI reporting.
• Strong communication skills, including presenting quality performance to plant leadership.

Preferred Skills

• ISO 9001 or other QMS certification auditor experience.
• Experience with welding and powder coating defect analysis.
• Familiarity with SPC and statistical data analysis tools.
• Experience standing up a quality department/function.

Benefits

• Competitive wages — benchmarked to the role's scope and growth potential.
• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and growth.