Quality Supervisor

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper products for hygienic and household use. We are seeking a hands-on, detail-oriented leader for a long-term opportunity with a stable and growing organization in Haines City, FL.

About the role

As a Quality Supervisor, you will play a key role in maintaining and improving product quality, ensuring compliance with company and regulatory standards, and driving continuous improvement initiatives. You will partner with cross-functional teams to promote a culture of quality, operational excellence, and customer satisfaction. This role supports the Quality Director in implementing, monitoring, and improving the site’s Quality Management System and Product Safety System in alignment with group and local procedures, ensuring all products meet Sofidel’s quality standards and comply with federal, state, and industry regulations.

Responsibilities

• Support the implementation and maintenance of the site Quality Management System (QMS) in accordance with ISO 9001 and BRCGS Consumer Product standards.
• Supervise daily quality control activities, including product testing, documentation, and defect elimination processes.
• Perform routine internal inspections and assist with external audits.
• Review quality reports and assist with corrective and preventive action plans.
• Maintain laboratory operations, ensuring proper use and calibration of testing equipment.
• Monitor product quality performance and support process improvements to meet specifications.
• Collaborate with production teams to address non-conformities and promote quality awareness.
• Assist in the training and development of quality technicians and operators.
• Ensure compliance with company safety and product safety requirements.
• Support the Quality Director with reporting, analysis, and other assigned duties.

Requirements

• Associate’s or Bachelor’s degree in Quality, Engineering, or a related technical field preferred.
• 3+ years of experience in quality assurance, preferably within manufacturing or paper/tissue production.
• Knowledge of ISO 9001, BRCGS Systems, and HACCP principles.
• Familiarity with internal and external audit processes.
• SAP experience preferred.
• Strong attention to detail, organizational, and problem-solving skills.
• Effective communication and leadership abilities.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work collaboratively in a fast-paced environment.

Benefits

• Competitive compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Safe and professional work environment
• Opportunities for career development and advancement