Quality Supervisor

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally.

Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

If you are a Quality professional

Looking for an opportunity to grow, Copeland has an exciting opportunity for you. Based out of our Natchitoches, LA location, you will provide leadership to the RMA (return material auditor) lab and document control areas, manage supplier quality process and key performance indicators, maintain an effective QMS (Quality Management System ISO 9001-2015 based).

You will collaborate throughout the facility to enhance and improve the plants product and services through the optimization of the QMS. Lastly, you will support assembly quality/manufacturing process and maintain records of quality audits on a daily basis.

As a Quality Supervisor

• Establish and implement quality procedures, specifications and testing standards for raw materials, in process, and finished products to ensure that products shipped worldwide are in conformance with the required standards.
• Prioritize, schedule and delegate work assignments and directly supervise the quality assurance staff.
• Track and report all aspects of the cost of quality while driving improvement programs to reduce scrap, rework and increase shop floor yield rates.
• Oversee and maintain all the requirements of the ISO9001-2015 standard. Assure QMS compliance by developing and maintaining an internal audit schedule, document any non-conformances, maintain corrective and preventive actions system (through ETQ), and other necessary actions required by the ISO standard.
• Facilitate and coordinate all internal and third-party (ISO, UL, Customer) audits.
• Monitor assembly quality processes and maintain quality audit records.
• Report on supplier quality, KPI QMS compliance and corrective actions.
• Support assembly manufacturing operation.

Required Education, Experience And Skills

• Bachelor’s degree in industrial, mechanical or related engineering degree or equivalent combination of education and experience.
• At least 3 years of supervisory experience in a production environment.
• Microsoft Office experience.

Preferred Education, Experience And Skills

• Six Sigma Green Belt Certification.
• Leverage Lean Basic Training.
• Project Management Experience.
• CMM Knowledge.

About Our Location

The current facility is over 365,000 square feet of manufacturing space and over 35,000 square feet of office space. This climate-controlled facility is the third-largest manufacturing business in the area, and offers its 600+ employees many opportunities for advancement.

Our Commitment to Our People

• We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place.
• We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
• Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
• We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.