Quality Supervisor

This hands-on leadership role oversees and supports a team of Quality Control Analysts by communicating expectations, prioritizing tasks, training employees on quality standards, and ensuring compliance with company policies and safety procedures within the nutraceutical industry.

Responsibilities

• Interpret and support quality policies and implement guidelines to ensure compliance with quality standards and documents.
• Develop, implement, and continuously improve SOPs, testing methods, and quality procedures to support compliance and operational efficiency.
• Develop and maintain QA programs.
• Lead corrective and preventive action (CAPA) activities by identifying root causes, implementing sustainable solutions, and driving continuous improvement.
• Perform, review, approve, and support microbiological testing activities in accordance with company procedures, industry standards, and regulatory requirements.
• Supervise product testing to ensure procedure accuracy.
• Conduct or review monthly internal audits, commensurate with production schedules.
• Lead the onboarding, training, coaching, and professional development of Quality team members to promote accountability, efficiency, and leadership growth.
• Mentor and support employees in understanding quality systems, regulatory requirements, certifications, and continuous improvement initiatives.
• Partner with Production leadership and operators to provide guidance on quality standards, compliance expectations, and best practices.
• Foster a positive, team-oriented environment that encourages accountability, collaboration, and leadership development.
• Delegate responsibilities effectively while fostering ownership, accountability, and timely completion of departmental projects and objectives.
• Prioritize departmental activities and optimize team resources to improve productivity, efficiency, and overall quality performance.
• Proactively identify quality challenges and develop innovative solutions to improve efficiency, compliance, and product quality.
• Assess production process issues and recommend improvements.
• Promote Lean, continuous improvement, and problem-solving initiatives across the Quality department.
• Evaluate and recommend alternative auditing procedures for continuous improvement.
• Develop monthly reports that show inspection and audit performance and highlight opportunities for improvement.
• Recommend manufacturing or technology aids to increase speed and efficiency.

Requirements

• Minimum 3 years in a cGMP industrial environment.
• Training in Quality Systems.
• Knowledge of lab testing and lab testing methods.
• Internal auditing and cGMP compliance.
• Strong knowledge of 21 CFR 111, American Herbal Products Association (AHPA), and auditing processes.
• Experience with microbiological testing methods and procedures, including the use and interpretation of 3M Petrifilm testing for environmental monitoring, raw materials, and finished product analysis (preferred).
• Working knowledge of the CAPA process.
• Strong knowledge and experience in the Document Control process and procedures.
• Excellent written and verbal communication.
• Critical thinking and problem-solving skills – ability to communicate with team members and stakeholders.
• Proven track record of overachieving goals or going above and beyond.
• Possess a willingness to learn.
• Actively embraces healthy living.

Preferred Certifications

• cGMP course and certification
• HACCP course and certification
• Texas Food Handlers Card
• Lean Six Sigma Green Belt course and certification
• FSPCA or PCQI training

Benefits

• Paid Time Off (PTO)
• Company-covered health, dental, vision, and life insurance
• 5% 401(k) match plus an additional 4%
• Wellness Bonus for gym, continuing education, preventative care, and other reimbursements
• Employee store credit
• Company-sponsored events
• Fun team-building activities

Additional Employer Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and perks for associations including CompTIA and IIBA
• Dedicated customer service team for benefits and resources
• Certified Career Coach