Quality Supervisor - 2nd Shift

Key Responsibilities

• Leadership & Team Management
• Supervise, train, mentor, and develop Quality Technicians to ensure consistent application of inspection methods, quality standards, and QMS procedures.
• Assign daily inspection tasks and monitor team performance to ensure timely and accurate completion of incoming, in-process, and final inspections.
• Evaluate training, certify operators and inspectors for critical processes, and manage the training matrix for the quality department.
• Conduct performance evaluations, provide feedback, and promote a culture of accountability, teamwork, and continuous improvement.
• Quality Control & Inspection Oversight
• Review and validate inspection results, ensuring documentation accuracy, completeness, and compliance with internal procedures and customer requirements.
• Oversee identification, documentation, and segregation of nonconforming material; ensure proper tagging, disposition, and traceability.
• Submit 8D to vendors and provide follow up to their responses.
• Maintain authority to stop production or prevent material flow when quality issues present risk.
• Ensure inspection tools, gauges, and measurement equipment remain within calibration and are used properly.
• Process, Product, and System Compliance
• Lead or support audits of manufacturing processes, ensuring adherence to quality standards, work instructions, and regulatory requirements.
• Support root cause analysis and corrective action activities using structured problem-solving tools such as 8D, 5-Why, and fishbone diagrams.
• Analyze quality data and trends, prepare reports, and present findings with recommendations for improvement.
• Promote and enforce compliance with the Quality Management System (ISO or equivalent), including documentation control and audit readiness.
• Cross-Functional Collaboration
• Partner with Operations, Engineering, and Supply Chain teams to identify, escalate, and resolve quality issues affecting production or suppliers.
• Communicate quality concerns, inspection results, and process changes clearly and timely to all relevant stakeholders.
• Participate in problem-solving meetings, improvement events, and production reviews as the Quality representative.
• Continuous Improvement
• Lead or participate in initiatives focused on reducing defects, improving inspection processes, increasing standardization, and enhancing product reliability.
• Recommend improvements in procedures, tools, and documentation based on data insights and technician feedback.
• Ensure 5S standards and safe working conditions within the Quality area.

Required Education & Qualifications

• Associate degree preferred; bachelor’s degree a plus.
• 3 to 5+ years’ experience in manufacturing or quality; supervisory experience preferred.
• Proficient in blueprint reading, measurement techniques, and inspection standards.
• Proven experience in Quality, Quality Assurance, or related manufacturing environment.
• Prior experience in a leadership, supervisory, or lead-technician role strongly preferred.
• Strong knowledge of quality methodologies (8D, root cause analysis, corrective actions, problem-solving tools).
• Able to interpret technical drawings, specifications, and measurement requirements.
• Proficiency in computer systems such as Word, Excel, PowerPoint, SAP, or other ERP/QMS platforms.
• Excellent interpersonal and communication skills, with the ability to lead, influence, and develop team members.
• Demonstrated ability to prevent the release or shipment of nonconforming product.
• Strong decision-making skills, organization, and attention to detail.
• Auditing experience (ISO or internal) preferred.