Quality Specialist, Vendor Compliance

About Olipop

At OLIPOP, we’re on a mission to positively impact consumer health at scale through a new kind of soda: one that’s delicious, refreshing, and actually good for you. Our CEO and Co-Founder, Ben Goodwin, transformed his own health by changing his diet and became passionate about the gut microbiome. He created OLIPOP—a functional soda with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing taste. Since launching in 2018, we’ve reimagined soda as a force for good, fostering a culture grounded in empathy, integrity, and a belief in better for everyone.

About the Role

The Supplier Quality Specialist is responsible for managing and executing supplier-level food safety, traceability, and quality programs, ensuring compliance with OLIPOP quality standards. This role involves collaboration with cross-functional partners to assist with supplier onboarding, compliance management, and documentation accuracy.

This role is location-based in Burlingame, California and requires onsite presence 4 days per week.

Responsibilities

• Supplier Management:
  • Maintain supplier approval records, ingredient documentation, and compliance records to support supplier qualification, ongoing compliance, and supplier quality programs.
  • Partner cross-functionally with Procurement, R&D, and Regulatory teams to support supplier onboarding, vendor approvals, ingredient changes, and supplier quality initiatives.
  • Evaluate current suppliers and ingredients using risk-based assessments and implement controls, monitoring activities, and preventative measures to ensure ingredient quality, consistency, and compliance.
  • Monitor supplier performance and compliance metrics, including supplier documentation, service, and supply chain KPIs. Identify trends, risks, and opportunities for improvement.
  • Support corrective actions and continuous improvement initiatives as needed.
  • Prepare and maintain supplier performance scorecards and support supplier performance review activities.
  • Conduct supplier quality investigations, including root cause analysis, corrective actions, documentation review, and follow-up activities in compliance with OLIPOP quality standards.
  • Build and maintain effective supplier relationships through timely communication, issue resolution, and ongoing support of supplier quality programs.
  • Visit supplier facilities as necessary to review and verify systems and facilities meet OLIPOP quality standards.
• Ingredient Management:
  • Review ingredient specifications, Certificate of Analysis (COAs), and supporting documentation to support ingredient releases and ensure compliance with established requirements.
  • Maintain ingredient-related documentation, such as handling matrix, hazard analysis, and internal specifications.
  • Support ingredient shelf-life extension evaluations through documentation review, data analysis, and testing.
  • Maintain a library of ingredient retains to support traceability, quality investigations, and compliance requirements.
  • Perform regular ingredient testing and evaluation activities to support supplier approvals, shelf-life evaluations, ingredient investigations, and other continuous improvement initiatives.
• Document Control:
  • Develop, update, and maintain SOPs, job aids, work instructions, forms, and other controlled documentation related to supplier and ingredient quality programs.
  • Organize and archive documents as necessary.
  • Review all relevant SOPs for completeness and accuracy with stakeholders on a regular basis.

Requirements

• 3–5 years of quality assurance, supplier quality, quality systems, food safety, and/or related experience within the food and beverage industry.
• Supplier quality experience preferred.
• Experience in reviewing technical documentation, including ingredient specifications, COAs, supplier documentation, and other quality systems records.
• High level of proficiency in Microsoft Excel or Google Sheets required; prior experience with Google Workspace preferred.
• Good organizational skills and ability to handle managing multiple priorities and projects in a fast-paced environment.
• Transparent, open/honest communicator—a great listener who can work independently while keeping other team members informed.
• Strong written communication and ability to provide clear status updates and recommendations.
• Strong attention to detail and deadline-oriented with the ability to organize assignments, set priorities, and carry out plans.

Nice-to-Have

• Experience developing and implementing document control processes.
• Experience in using supplier compliance software, such as FoodLogiQ.

Reports to: Quality Manager

Pay

$80k–$95k base salary + bonus

How We Work

We may be fully remote, but we’re anything but disconnected. OLIPOP has grown from a small team to a nationwide one while maintaining our collaborative spirit and sense of purpose. Connection is intentional—whether through cross-functional projects, IRL offsites, thoughtful Slack threads, or spontaneous gifs. We move quickly but lead with trust, transparency, and a shared commitment to meaningful work. We value thoughtful debate, feedback given with care, and growth through listening as much as leading.

What We Value

• Mission Connectivity: Everything we do ladders up to our shared goal: supporting human health.
• Indomitable Spirit: When things get messy, we get inventive—staying curious, adapting quickly, and finding the path forward.
• Lead at Every Level: Leadership isn’t about titles; it’s about ownership. We speak up, follow through, and lift each other up.
• Courageous Humility: We’re confident in what we bring and curious about what we don’t know (yet). We give feedback with care and take it with grace.

What We’re Looking For

Success at OLIPOP comes from living our values, staying curious, and finding energy in both the pace and the purpose. We’re looking for people who:

• Think big, move fast, and take thoughtful risks.
• Thrive in a high-performance, feedback-rich environment.
• Value real human connection and honest collaboration.
• Are fired up by building something new and making it better every day.

Startup life at OLIPOP is equally fun and fast-paced. If you’re energized by a dynamic environment and excited to help shape something meaningful, OLIPOP is a one-of-a-kind ride.