Quality Specialist III - IQA - 1st shift

About the role

Incoming Quality Audit (IQA) is a critical process within the Caterpillar Quality Management System. Inspectors in IQA perform inspection of components purchased from external suppliers as well as CAT interplant suppliers. IQA inspectors are responsible for planning the inspections, conducting inspections, documenting results, and communicating results to Caterpillar coworkers and suppliers. There is a significant amount of computer work associated with this job as well as visual inspection and measurement. Rework and repair cost reduction duties are also a common task in IQA.

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do—but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. Together, we are building a better world, so we can all enjoy living in it.

Responsibilities

• Conduct quality control inspections on a wide variety of piece parts, components, assemblies, and systems to determine conformance or non-conformance to engineering requirements.
• Use visual inspections, hand measurements, tools, gauges, and other techniques as needed to determine conformance to engineering requirements.
• Achieve a high level of understanding of engineering drawings and engineering specifications to guide determination of conformance or non-conformance of purchased parts.
• Conduct inspections in support of production quality control plans as well as components for New Product Introduction (NPI) programs.
• Create, maintain, and update detailed electronic inspection plans in SAP.
• Document all non-conformances in SAP with clear descriptions of the non-conformance and photographs of the defect. Create Material Review Disposition Records (MRDRs) for supplier non-conformances.
• Contribute as needed to the cause investigation and corrective action for issues.
• Facilitate daily Material Review Board (MRB) meetings dispositioning Non-Conforming Material (NCM).
• Communicate inspection results to management, supplier quality engineers, and coworkers in operations. Communicate results in a constructive and diplomatic fashion.
• Touch up paint and complete minor rework to return NCM to print specification.

Requirements

• At least one year of experience in Quality Inspection, Fabrication, Machining, Assembly, Assembly Repair, or Paint.
• 2+ years of experience reading engineering drawings.
• 2+ years of experience performing computer-based work for significant portions of the day.

Qualifications

Top candidates will have:

• Additional quality inspection experience highly desirable.
• Experience using Cat 1E specifications is highly desirable.
• Experience in use of manual measurement devices (calipers, gauges, micrometers) highly desirable.
• Prior training and experience with geometric dimensioning and tolerance is desirable.
• Computer proficiency and in particular experience using SAP & AQE software highly desirable.
• Experience with root cause corrective action for quality issue resolution desirable.
• Strong communication skills and ability to build positive working relationships with coworkers.

Physical Job Requirements

• Constantly stands on concrete floors while retrieving parts/tools and completing tasks at assigned workstation.
• Walks on concrete floors while retrieving parts/tools from distances of a few feet to approximately 80 feet; frequently to constantly throughout the shift.
• Constantly operates equipment and machinery that requires clear focus, decision making, depth perception, spatial awareness, audio and visual acuity.
• Occasionally references standard work, prints, and engineering specifications, and other job aids, requiring the ability to read small print on screens and paper.
• Sits on scooter or creeper (close to floor) on occasional basis to position body under the machine or at the bottom of the part or machine. Occasionally works overhead.
• Kneels on an occasional basis to position body under the part or machine.
• Squats on a frequent basis to lift material/tools from a cart to the point of operation. May need to remain in a static squatted position for a few minutes at a time on an occasional basis.
• Climbs up and down stairs, platforms, and ladders on an occasional basis up to a height of 15 feet.
• May rotate and bend at the waist while reaching into storage bins and positioning body in front of the machine/part on an occasional basis.
• Reaches with hands/arms in any direction from approximately 3 inches off the floor to overhead range on a frequent basis in any direction. On an occasional basis, may need to hold in a static position with sustained reaching to the waist to head range while pushing or pulling up to 70 lbs to achieve the proper level of torque.
• Frequently lifts, up to 10-15 lbs. throughout the shift. Occasionally lifts, up to 25 lbs; on a rare basis, may lift up to 35 lbs. On an occasional basis, may need to hold in a static position with sustained reaching to the waist to head range while holding 10-15 lbs.
• Frequently operates heavy equipment or machinery.
• Frequently bends the neck forward. Occasionally twists the neck, tilts the neck sideways, or extends the neck to look in different directions. On a rare basis, may have to hold their neck in a static position for a few minutes at a time.
• Handling: Seizing, holding, grasping, turning, or otherwise working with the hand or hands, constantly with a light to moderate grip. Occasionally, a forceful grip may be needed to assemble parts into the correct position.
• Rare exposure to vibrating tools.
• Frequently uses fingers to operate computer, electronics, and pendant controls.

Note: Rare = <10% Occasional = 11%-40% Frequent = 41-75% of the time. Constant = Over 76% of the time.

Benefits

• Day one benefits including medical, dental, vision, and prescription coverage.
• 401(k) savings plans.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSAs).
• Health Lifestyle Programs.
• Employee Assistance Program.
• Voluntary Benefits and Employee Discounts.
• Career Development.
• Incentive bonus.
• Disability benefits.
• Life Insurance.
• Parental leave.
• Adoption benefits.
• Tuition Reimbursement.
• Paid time off plan (Vacation, Holidays, Volunteer, etc.).

These benefits also apply to part-time employees.

Pay

Pay Range: $23.10 - $28.65 per hour. Compensation and benefits offered may vary depending on multiple individualized factors, including job level, market location, job-related knowledge, skills, individual performance, and experience.