Quality & Safety Manager

Responsibilities

• Lead and maintain the site QMS in alignment with corporate standards and applicable frameworks (e.g., ISO 9001 principles)
• Ensure effective execution of document control, internal audits, corrective and preventive actions, and management review processes
• Lead and execute Lean and Continuous Improvement projects that enhance production efficiency and operational performance
• Monitor and drive performance against key quality metrics (e.g., customer complaints, internal defects, audit results)
• Lead root cause analysis and implementation of corrective actions to prevent recurrence
• Conduct in-depth analysis such as process flow, material flow, value stream mapping, and bottleneck identification to uncover opportunities for improvement
• Champion a Lean mindset across the organization by training, coaching, and mentoring employees and leaders in Lean methodologies and best practices
• Serve as primary contact for customer quality inquiries and audits
• Ensure compliance with GMPs, allergen controls, sanitation, and traceability requirements
• Act as primary site contact for certification audits and regulatory inspections
• Lead site safety programs in compliance with OSHA and company standards
• Conduct and oversee incident investigations and ensure effective corrective actions
• Monitor safety performance metrics and drive proactive risk reduction initiatives
• Ensure consistent execution of safety audits, training, and workplace observations
• Provide leadership at Franklin, ensuring alignment of quality and safety systems
• Possess strong analytical, communication, and leadership skills
• Manage responsibilities across multiple sites

Qualifications

• 5+ years of experience in manufacturing quality and/or safety leadership
• Led and executed Lean and Continuous Improvement projects
• Strong knowledge of Quality Management Systems and audit processes
• Working knowledge of OSHA regulations and safety management systems
• Proven ability to lead cross-functional initiatives and drive corrective actions