Quality & Safety Manager

Primary Duties & Responsibilities

• Supervise, coach, and develop Quality & Safety Technicians.
• Manage daily priorities, work assignments, and oversight of inspections, audits, and testing activities.
• Conduct performance evaluations and ensure technician training.
• Champion a proactive, prevention-focused mindset in quality and safety.
• Own the Quality Management System (QMS).
• Review and approve testing protocols, sampling plans, and procedures.
• Maintain ISO documentation, audits, and certification requirements.
• Support customer audits and corrective actions.
• Oversee safety inspections, hazard assessments, and compliance.
• Ensure OSHA compliance including LOTO, PPE, forklift safety, and chemical handling.
• Lead incident investigations and corrective actions.
• Support training and emergency preparedness.
• Act as primary contact for customer quality and compliance issues.
• Review and approve regulatory documentation.
• Participate in customer visits and audits.
• Ensure timely and accurate customer responses.

Education, Experience, Skills/Abilities

• Bachelor’s degree in Quality, Engineering, Operations, Safety, or related field (or equivalent experience).
• 3–5+ years in manufacturing quality or safety roles; corrugated industry preferred.
• Experience leading teams or supervising staff.
• Strong knowledge of QMS, NCR/CAPA, and quality tools.
• Understanding of OSHA safety programs.
• Proficiency in Microsoft Office.
• ISO 9001 internal auditor certification.
• Leverage Lean/Six Sigma certification.
• Experience with GMA, ISTA, or packaging standards.
• OSHA 30, CPR/First Aid, or similar certifications.

Physical & Travel Requirements

• Prolonged periods of sitting, working on a computer, and attending meetings.
• Ability to walk, stand, kneel, and perform inspections as needed throughout the facility.
• Must be able to lift up to 50 pounds.
• Up to 25% travel for audits, training, and supplier/customer site visits.

Equal Employment Opportunity

L&M Corrugated Container Corporation is an equal opportunity employer.