Quality Risk Analyst, Peace Hospital

Address: 2020 Newburg Rd, Louisville, KY 40205

About UofL Health

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

About the Role

The Risk Analyst is responsible for promoting an environment of risk awareness and risk reduction. This role directs facility risk awareness and risk reduction programs, including loss prevention and loss control measures, analysis of trending concerns, and risk reduction education. The Risk Analyst assists in the development and education of facility safety and risk management policies and procedures, reviews and investigates risk incidents, and creates reports and timelines as assigned. The role actively facilitates and leads related incident follow-up meetings, including Root Cause Analyses and Performance Improvement meetings.

Responsibilities

• Develop and implement programs and strategies to minimize, transfer, or eliminate risk exposures, including financial impact when risks occur.
• Review medical records and identify pertinent issues with attention to detail, ensuring accuracy in oral and written communication.
• Review all events entered into the online incident reporting system and collaborate with the Risk Manager and other leaders in investigating these reports, including planning and participating in Performance Improvement and Root Cause Analyses.
• Develop, present, and evaluate educational programs relating to risk management theory, current issues, and incident prevention.
• Analyze data from the incident reporting system to identify trends and collaborate with unit leadership to address identified trends.
• Participate in the investigation of sentinel events and the root cause analysis process.
• Serve as a resource to physicians, administrators, nursing personnel, and other hospital and physician practice personnel.
• Participate in developing and interpreting appropriate risk management policies, procedures, and techniques.
• Attend educational programs and training sessions related to essential job functions.
• Support and encourage error reporting throughout the organization and support the development of a Just Culture.
• Coordinate outside agency survey visits.
• Attend and participate in departmental meetings as assigned.
• Assist in the completion of risk investigations, FMEA, and Root Cause Analysis as assigned.
• Maintain compliance with all company policies, procedures, and standards of conduct.
• Comply with HIPAA privacy and security requirements to always maintain confidentiality.
• Participate in various special projects related to protecting the Hospital against liability claims.
• Serve as an active member of the Patient Safety Committee and other committees as assigned by the Risk Manager.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a related field (required).
• 2 years of patient care experience in a hospital setting (required).
• 1 or more years in behavioral health (preferred).
• CPHRM certification preferred.
• Preferred Healthcare Provider/Basic Life Support and Crisis Prevention Intervention (CPI) training.

Skills

• Exemplifies service excellence by being responsive, informative, and pleasant to work with, providing timely and accurate information.
• Strong organizational skills, managing time effectively, prioritizing tasks, and delegating appropriately.
• Proactive in anticipating and planning for problems before they arise.
• Strong work ethic, motivated, diligent, and persistent, with the ability to remain flexible and change directions as needed.
• Strong interpersonal skills, building effective working relationships through trust, communication, and credibility.
• Self-awareness and emotional intelligence, exercising sound judgment.
• Strong leadership skills, working collaboratively, mentoring, and taking directions to achieve desired outcomes.
• Effective communication in both verbal and written formats.
• Ability to break down problems or tasks and analyze causes and consequences.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Additional Responsibilities

• Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor.
• Maintain confidentiality and protect sensitive data at all times.
• Adhere to organizational and department-specific safety standards and guidelines.
• Work collaboratively and support efforts of team members.
• Demonstrate exceptional customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader health care community.

Core Expectations

At UofL Health, we expect all our employees to live the values of honesty, integrity, and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

• Honoring and caring for the dignity of all persons in mind, body, and spirit.
• Ensuring the highest quality of care for those we serve.
• Working together as a team to achieve our goals.
• Improving continuously by listening and asking for and responding to feedback.
• Seeking new and better ways to meet the needs of those we serve.
• Using our resources wisely.
• Understanding how each of our roles contributes to the success of UofL Health.