Quality/QMS Manager

Position Overview

Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis.

Essential Functions

• Lead the Quality Management System (QMS Management Representative)
• Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
• Makes sure quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems are reviewed, analyzed and reported
• Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
• Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met
• Covers supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
• Develops and monitors metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
• Investigates to determine root cause, corrective and preventive action utilizing continuous improvement tools
• Supports continuous improvement processes and initiatives for functional areas of responsibility
• Maintains databases and mines information to have real-time and accurate reports measuring goal accomplishments
• Develops/maintains performance metrics and manages to highest efficiency (e.g., POI Dwell, NC’s, etc.)
• Ensures Internal audit program is effective
• Manages external audits by customers, regulatory agencies and certification bodies

Qualifications

• Ability to set priorities, meet deadlines, and multitask
• Excellent delegation and organizational skills with strong attention to detail
• Excellent skills in written and oral communication and teamwork
• Work independently and possess a high level of self-motivation and initiative
• Effectively problem solve, prioritize, and follow through on assignments and projects
• AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable
• Proven FAA PMA and/or Part 21, 121, 145 Repair Station experience
• Ability to use micrometers, calipers, gauges, fixtures, optical comparator, and hardness testers
• Experience in driving continuous improvement processes such as through Six Sigma, Green Belt or higher certifications
• Authority to manage personnel and processes related to administrative controls, business needs, and company goals

Education, Certifications and Experience

• High School Diploma or GED
• BA/BS degree in related field
• At least six (6) years of leading quality assurance functional responsibilities and leadership experience

Physical Demands and Work Environment

Working conditions are normal for that of a manufacturing/machine shop/office environment. All employees are expected to adhere to Company safety policies and wear personal protective equipment when exposed to work areas or performing tasks where it is required.

Position may require 10% travel

Job Specifications (Knowledge, Skills and Abilities)

• Ability to set priorities, meet deadlines, and multitask
• Excellent delegation and organizational skills with strong attention to detail
• Excellent skills in written and oral communication and teamwork
• Work independently and possess a high level of self-motivation and initiative
• Effectively problem solve, prioritize, and follow through on assignments and projects
• AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable
• Proven FAA PMA and/or Part 21, 121, 145 Repair Station experience
• Ability to use micrometers, calipers, gauges, fixtures, optical comparator, and hardness testers
• Experience in driving continuous improvement processes such as through Six Sigma, Green Belt or higher certifications

Equal Opportunity Employer