QMS Manager

Job Duties And Responsibilities

• Oversee the process improvement quality team and projects including day-to-day management (people, budget), progress towards roadmaps and compliance with training and all MTS business policies.
• Establish objective criteria for individual and team performance assessment.
• Define and implement effective processes for development and operations of the organization.
• Monitor and ensure the effectiveness of the process and its associated tools such documentation, training, dashboards, etc.
• Manage, maintain, and improve the Quality Management System (QMS) focusing on internal customer satisfaction.
• Full scope of ISO 9001:XXXX
• Lead, mentor and coach process owners, local and global teams to ensure effective change control including implementation, maintenance and improvement of processes, and process standardization.
• Plan, manage, and drive the internal audit program and the risk list, to enhance the company’s productivity.
• Collaborate cross-departmentally to apply process corrections or implementations for improved productivity.
• Lead cross-departmental root cause investigations (or company process RCAs) in conjunction with the Product Quality Manger as applicable and champion the company’s corrective action system.
• Leads enhancement of business processes; identifies and implements opportunities to streamline and improve processes.
• Implements regular learning sessions across the organization to instill a quality culture of accountability.
• Identify new processes and procedures to increase the performance and effectiveness of the Quality Department.
• Own and improve critical to quality processes like our Product Release Gates and Serious Quality Problem “Juhin” process.

Required Skills

• Degree in Engineering, Administration with 10+ years’ experience or MS Degree in with 8+ years of experience.
• Experience with Quality Management (comprehensive understanding of ISO9001:2015 or similar).
• Minimum of ten (10) years of quality experience.
• Minimum of seven (7) years of direct quality process experience.
• Strong leadership and collaboration skills.
• Strong foundation on processes improvements tools and problem-solving techniques.
• Experience managing a quality team.
• Knowledgeable in process improvement techniques (PDCA, PFMEA, DMAIC, Lean Six Sigma, A3, 8D, SCARS, ISO standards, Causal Analysis: 5 whys, root cause analysis,)