Jobs · Information Technology · Washington

Quality Program Manager

Tessera · Bremerton, WA · 3 wk ago
Information Technology$85k–$124k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. First, job title: Quality Program Manager (but we must not repeat job title as heading). So we start with sections. We need to extract: - About the role: description of role? The posting includes "As a Quality Program Manager, you'll…" and then description. Also earlier "About Tessera" but that's about company, not role. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to create sections accordingly. We need to preserve all substantive information. Let's extract: About the role: The paragraph after "As a Quality Program Manager, you'll…" includes description: "The Tessera Quality Program Managers provides leadership to ensure all documentation is created, reviewed, approved, and retained in accordance with established procedures and regulatory compliance requirements. They are responsible for the management and direction in coordinating all quality system data and operational/administrative ISO systems companywide. The position works closely with all Tessera non-Facility Management business lines, contract sites, and Home Office departments along with the associated Cross Functional Team (CFT) organizations in documenting, certifying, and maintaining all quality systems within all Tessera certified operating locations. Responsible for the ISO Quality System’s compliance through certified audited systems and quality assurance program Supports all operational locations by providing guidance and assistance to achieve and maintain the company’s quality objectives, including ISO 9001, CIMS-GB, and AS9100D certifications. Janitorial contracts that previously achieved third-party ISO certification and are now part of the West Sound BOSC will be expected to maintain their ISO9001 certification. Responsible for all activity results as they relate to quality and ISO systems planning and execution. Works with operational managers to formulate and implement policies and procedures to facilitate, clarify, and correct Tessera system processes. Analyzes measured performance results and efficiency of the systems and recommends corrective actions, as needed. Develops strategies for customer support pertaining to quality assurance/performance improvement activities and oversees reporting as required with submission of root cause analysis and findings. Manages corporate level documents and changes to the system Interfaces with and proactively collaborates with regulatory, development, and operational functions associated with the non-Facility Management business lines and contract sites to meet Tessera deliverables and achieve timely approvals. Participates in cross-functional teams as required to meet relevant requirements, collaborates and reviews systems reporting and internal processes. Responsible for developing and executing long-term operations reporting procedures in the ISO 9001, CIMS-GB, and AS9100D system, as well as the short-term tactical operational reporting procedures and activities of the divisions with a goal to maximize ease and speed of deployment, reduce costs, and provide outstanding internal and external customer support. Assist in development of new systems or testing methodologies as required. Deliver, maintain, and control issuance and maintenance of the Quality Management Sytem’s policies and procedures. Act as the Lead Quality Auditor, whose responsibility it will be to run quality audit teams during audits. Plan, schedule, lead, and document Quality Systems audits to assure compliance. Responsible for achieving and producing periodic review data. Travel as required to Tessera operational locations nationwide. Assist Quality Director with Quality department operations Train Quality department staff and field Quality Inspectors to the Quality arena Manage and evaluate Quality Management and assurance systems performance Establish departmental quality customer service levels Identify procedures that require updating, implement recommended changes and make necessary changes as required. Ensure that all departments/employees impacted by changes are informed/involved as needed to ensure successful implementation. Coordinate and track departmental responsibilities and requests on areas of concern that need to be addressed and/or communicated. All Other Duties as Assigned." That's a lot; we can put that under Responsibilities? Actually "Responsibilities" heading is for list of duties. The "As a Quality Program Manager, you'll…" is more like role overview. Could be "About the role". We'll put that paragraph(s) under About the role. Then Responsibilities: maybe we can extract bullet list? The posting doesn't have explicit bullet list; it's a paragraph of duties. We could still put under Responsibilities as
  • each duty? But instructions: Use
    • for any list of duties/requirements/benefits. If not a list, we can use

      . The posting doesn't have bullet list; it's prose. So we can keep as

      under Responsibilities. But we already used About the role for overview; we could also put responsibilities under Responsibilities heading with same content. However we need to avoid duplication. The instruction: "Prefer a few substantive sections over many thin ones." So maybe we combine About the role and Responsibilities? But they ask to use headings for those categories if content exists. We have content for both: About the role (overview) and Responsibilities (duties). We'll split: About the role: brief overview (first sentence maybe). Responsibilities: the detailed duties. Let's extract overview: maybe first two sentences: "The Tessera Quality Program Managers provides leadership to ensure all documentation is created, reviewed, approved, and retained in accordance with established procedures and regulatory compliance requirements. They are responsible for the management and direction in coordinating all quality system data and operational/administrative ISO systems companywide." But we need to preserve all substantive information; we cannot omit details. If we split, we need to ensure no info lost. Could put overview in About the role and then responsibilities list the rest. That's okay. Now Requirements: The posting includes "Summary of desired skills and experience for the Tessera Quality Program Manager:" then bullet-like lines: Bachelor’s degree in Quality Systems or related field is required; 8+ years of previous Quality Systems Management experience is required; Combination of education and previous experience will be considered; Must be mobile and able to work in a diverse, high-pressure, and fast-paced environment; Must be able to communicate effectively and professionally with all levels of Tessera organization; Must have high attention to detail; Travel to Tessera sites is required; A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.; Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.; Must be able to obtain and maintain applicable security clearances and installation access.; A background check and E-Verify will be conducted for this position. We can treat these as Requirements (or Qualifications). The headings list includes Requirements, Qualifications, Skills. We need to decide where each piece goes. Typically: Requirements = mandatory qualifications (education, experience). Qualifications = maybe preferred? Skills = abilities. We have: Bachelor’s degree required, 8+ years experience required, combination considered. Those are requirements/qualifications. Then: Must be mobile, able to work in diverse high-pressure environment, communicate effectively, high attention to detail, travel required, driver's license, REAL ID, security clearances, background check. Those could be Requirements or Skills. We could put education/experience under Requirements, and the rest under Skills. Or we could put all under Requirements and leave Skills empty (but we shouldn't create empty sections). So we need to allocate. Let's assign: - Requirements: Bachelor’s degree in Quality Systems or related field is required; 8+ years of previous Quality Systems Management experience is required; Combination of education and previous experience will be considered. - Qualifications: maybe not needed; we could skip. - Skills: Must be mobile and able to work in a diverse, high-pressure, and fast-paced environment; Must be able to communicate effectively and professionally with all levels of Tessera organization; Must have high attention to detail; Travel to Tessera sites is required; A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance; Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act; Must be able to obtain and maintain applicable security clearances and installation access; A background check and E-Verify will be conducted for this position. But note that some of those are requirements not skills. However we can still put them under Skills as they are abilities/requirements. The instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use Skills for those. Now Benefits: The posting lists benefits after "Tessera is proud to offer a comprehensive compensation and benefits package..." then bullet list: Medical, Dental, Vision, Life & Short-Term Disability Insurance; Elective 401(k) retirement plan with a 3% employer discretionary contribution after 90-days of employment; Flexible Spending Accounts for both medical and dependent care; 11 paid federal holidays, accrual of 12 paid days of vacation, paid sick leave; Potential shared earning bonus; Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents; Professional development, certifications, and training opportunities; Verizon wireless discount; Employee Assistance Program (EAP), and an engaging wellness program; Public Service Loan Forgiveness eligibility for full-time employees. We need to put these under Benefits as
      • . Pay: The posting includes "Location: Bremerton, Washington Type: Exempt Compensation: $85,200.00 - $123,500.00 per year (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.) Work Schedule: Full-time, Monday – Friday 7:30 am – 4:00 pm (flexible start and end times depending on scheduling needs)". So we have Pay and Schedule. Pay: $85,200.00 - $123,500.00 per year with note about compensation strategy. We'll include that. Schedule: Full-time, Monday – Friday 7:30 am – 4:00 pm (flexible start and end times depending on scheduling needs). We'll include that. Location: Not a heading; we can fold into a short

        maybe under About the role or separate? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it." Location is minor metadata; we can include a short

        maybe after About the role? But we already have About the role; we could add a

        with location and type. However we already have Pay and Schedule sections; location could be a short paragraph before those. The instruction says we can fold minor metadata into a short

        or drop it. So we can add a

        containing location and type. We must not repeat job title as heading. So we will not have heading for Quality Program Manager. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. At end there is EEO statement etc. We'll remove. Now produce HTML fragment. Structure:

        Location: Bremerton, Washington. Type: Exempt.

        About the role

        [overview text]

        Responsibilities

        [detailed duties text]

        Requirements

        • Bachelor’s degree in Quality Systems or related field is required
        • 8+ years of previous Quality Systems Management experience is required
        • Combination of education and previous experience will be considered

        Skills

        • Must be mobile and able to work in a diverse, high-pressure, and fast-paced environment
        • Must be

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