Quality Process & Product Development Coordinator

About the Role

Supports the Quality Assurance Director by planning, organizing, and executing cross-departmental initiatives related to process development, product improvement, and project coordination. Ensures projects are delivered on time, within scope, and in compliance with organizational and regulatory requirements.

Responsibilities

• Lead and coordinate special projects from initiation through completion.
• Develop project plans, timelines, milestones, and deliverables.
• Facilitate meetings, track progress, and prepare detailed status reports.
• Monitor project budgets, expenses, and resource allocation.
• Maintain accurate project documentation and records.
• Identify risks, propose solutions, and support corrective/preventative actions.
• Ensure alignment with organizational policies, quality standards, and ISO requirements.
• Participate in the creation and improvement of procedures, work instructions, and operational workflows.
• Support daily process management and cross-functional coordination.
• Assist in developing standardized documentation to enhance quality and efficiency.
• Monitor performance metrics and communicate findings to leadership.
• Support ISO compliance activities across all business units.
• Ensure adherence to ITAR, DFARS, and federal contracting regulations.
• Work closely with internal departments and external partners to ensure project success.
• Provide clear communication, updates, and guidance to stakeholders.
• Perform additional duties as assigned.

Requirements

• Associate degree in Engineering or Project Management or related field, or equivalent experience.
• 5-10 years of product/project coordination, administrative, or operations experience.
• Deep product knowledge in both Commercial and Military armor.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to manage multiple priorities in a fast-paced environment.
• Must be a U.S. person (U.S. citizen or lawful permanent resident) to comply with federal contracting regulations.
• Must be a US person as defined by ITAR.
• Fluent in English; Spanish fluency is beneficial.

Physical Demands & Working Conditions

• Prolonged sitting or standing.
• Regular use of computer, keyboard, and monitor.
• Occasional lifting of up to 25 lbs.
• Coordination and dexterity required for handling files, materials, and documentation.