Quality Operations Engineer
Overview
The Quality Operations Engineer plays a critical role in strengthening the organization’s quality management system by partnering closely with Facility Quality Engineers/Managers and cross-functional teams.
Key Responsibilities
Lead and facilitate structured root cause analysis (5 Why, Fishbone, FMEA, etc.) for quality issues across facilities.
Collaborate with Facility Quality Engineers/Managers to ensure investigations are thorough, data-driven, and completed within required timelines.
Develop, validate, and track corrective and preventive actions (CAPA) to ensure sustainable resolution of issues.
Evaluate the effectiveness of implemented actions and escalate systemic or recurring issues as needed.
Identify opportunities to improve product quality, process capability, and operational efficiency.
Support or lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
Analyze quality data and trends to proactively address potential risks.
Promote a culture of quality and continuous improvement across all operational sites.
Qualifications
Bachelor’s degree in Engineering, or a related technical field (or equivalent experience).
Experience in quality engineering, manufacturing quality, or process improvement.
Strong knowledge of root cause analysis tools and CAPA processes.
Experience with continuous improvement methodologies (Lean, Six Sigma certification a plus).
Excellent technical writing and documentation skills.
Strong analytical, communication, and cross-functional collaboration abilities.
Preferred Attributes
Ability to influence without authority and build strong working relationships across multiple facilities.
Comfortable working in a fast-paced environment with shifting priorities.
Detail-oriented, organized, and committed to driving sustainable improvements.
Qualifications
Bachelor’s degree in Engineering, or a related technical field (or equivalent experience).
Experience in quality engineering, manufacturing quality, or process improvement.
Strong knowledge of root cause analysis tools and CAPA processes.
Experience with continuous improvement methodologies (Lean, Six Sigma certification a plus).
Excellent technical writing and documentation skills.
Strong analytical, communication, and cross-functional collaboration abilities.
Preferred Attributes
Ability to influence without authority and build strong working relationships across multiple facilities.
Comfortable working in a fast-paced environment with shifting priorities.
Detail-oriented, organized, and committed to driving sustainable improvements.