Quality Operations Associate

About the role

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes.

Responsibilities

• Receive and log quality events in the quality management system (Teamcenter).
• Ensure events are documented with complete, accurate, and compliant records.
• Gather relevant information to clearly define the scope of the event.
• Inventory blocking and unblocking.
• Conduct preliminary investigations to identify known facts, timelines, and impact.
• Collect and review supporting documentation, records, and data.
• Track event progress to ensure timely closure.
• Cook up with cross-functional teams (manufacturing, quality engineering, MS&T, material, etc.)
• Maintain high-quality data entry, ensuring traceability and audit readiness.
• Perform triage and risk assessment to determine impact, severity, and required investigation record type.

Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English

Qualifications

• Work Hours: Weekend Shift Friday - Sunday and every other Thursday, 4:00 AM – 4:30 PM CST
• Location: Onsite
• Travel Requirements: 0 – 10%

Benefits

• Relocation Assistance: None

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