Quality Manager - Metal Fabrication Manufacturer
Our client is a premier North American contract manufacturer specializing in precision metal components, complex assemblies, and engineered manufacturing solutions. Backed by comprehensive in-house capabilities—including sheet metal fabrication, CNC machining, welding, finishing, and full-scale assembly—the company supports customers throughout the entire product lifecycle, from design and prototyping to high-volume production. Serving industries such as aerospace, medical, industrial equipment, automation, and technology, it is recognized for delivering high-quality, cost-effective, and scalable manufacturing solutions supported by strong engineering expertise.
About the role
Direct the Quality team (inspectors, technicians, engineers) through prioritization, coaching, and accountability. Oversee a quality department of ten individuals to identify quality issues and gaps and implement reporting processes to track quality improvements that enhance the current Quality Management System.
Responsibilities
- Balance workload across the Quality team to ensure efficiency and avoid bottlenecks.
- Train team members on quality standards, tools, and problem-solving methods (e.g., root cause analysis, CAPA, PPAP).
- Encourage team members to identify process improvements and implement solutions.
- Drive corrective and preventive action systems (CAPA) to resolve customer complaints and systemic issues.
- Encourage ownership of quality processes, audits, and corrective actions.
- Collaborate with operations and engineering on root cause analysis, continuous improvement, and defect reduction.
- Establish performance standards, procedures, and audit controls that meet business and customer requirements.
- Develop and maintain KPIs for quality performance; report regularly to division leadership.
- Organize and promote company-wide quality improvement efforts.
- Partner with customers, suppliers, and internal business units to resolve issues. Travel to customer, supplier, and internal business unit sites may be required.
- Lead internal audits as well as second- and third-party audits.
- Support the team for all new product introductions and engineering changes to verify quality documentation is correct and assist with NPI signoff.
- Participate in team meetings, document action items, and keep the team aware of customer concerns.
Requirements
- 3+ years of supervisory/managerial experience within quality.
- Direct experience with sheet metal fabrication.
- ISO 9001 QMS / auditing experience.
- Metrology experience (Micrometers, calipers, gauges, etc.).
- Familiarity with GD&T.
- Experience implementing system process improvements.
- Automotive experience is preferred.
- Experience with IATF 16949, AS9100, or ISO 13485 is a plus.
- CMM experience is a plus.
- Bachelor's degree in engineering or a related field is preferred.
Sponsorship not provided.
Pay
Base salary of $120k–$140k depending on experience, plus a 10% bonus incentive.
Benefits
- Paid Time Off.
- 401(k) matching up to 4%.
- Health, dental, and vision insurance.