Quality Manager

About the role

The Quality Manager is a full-time, on-site role located in Southampton, PA, responsible for overseeing and improving all aspects of the company's quality management systems. This role leads quality initiatives, develops and updates procedures, and ensures compliance with internal standards, customer requirements, and relevant industry regulations.

Responsibilities

• Managing inspections and testing activities
• Monitoring nonconformances, conducting root cause analyses, and implementing corrective and preventive actions
• Collaborating closely with production, engineering, and customer service teams to resolve quality issues
• Maintaining documentation and supporting audits
• Training team members on quality practices
• Tracking key performance indicators and driving continuous improvement across processes and products

Qualifications

• Experience managing quality systems in a manufacturing or industrial environment, including process control, documentation, and compliance oversight
• Proficiency in quality tools and methodologies such as root cause analysis, corrective and preventive actions (CAPA), and continuous improvement practices (e.g., Lean, Six Sigma)
• Ability to plan and conduct internal and external audits, interpret standards and specifications, and collaborate on customer and regulatory requirements
• Strong analytical and problem-solving skills, with ability to interpret data, develop metrics, and make evidence-based recommendations
• Clear written and verbal communication skills, including the ability to prepare reports, procedures, and training materials for diverse audiences
• Effective leadership and team collaboration skills, with experience guiding cross-functional projects and coaching staff on quality practices
• Attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced, production-oriented environment
• Bachelor's degree in engineering, quality management, or a related field; equivalent experience in a quality-focused role will be considered
• Familiarity with relevant industry standards (such as ISO-based systems) is preferred