Quality Manager

Operations Remote $275,000 USD

About the role

We’re looking for a Quality Manager with a strong electronics manufacturing background to amplify our Quality team. This new role is a fundamental pillar of the expanding Quality group, enabling us to scale and sustain production of our rack-scale computer. You’ll work closely with design, manufacturing, and supplier teams to drive quality across every stage of the product lifecycle, from first article builds to customer deployments. While Oxide is a remote-friendly company, this role will require significant travel to our contract manufacturer in Minnesota and other suppliers as required.

Responsibilities

• Work closely with our suppliers to develop processes, procedures, and documentation for our product
• Collaborate with Oxide and Bench Manufacturing Engineering to ensure test processes support quality initiatives
• Review work instructions developed by the contract manufacturer to ensure our product is correctly assembled
• Drive root cause analysis and corrective actions when issues arise in build or test, including component failures and process deviations
• Support first article builds, bring-up, and ongoing production, acting as a hands-on lead from prototype to scale
• Own Customer and Supplier Quality issues for the Electrical commodity group, including working with our Warranty and Customer Service team to address customer quality issues and following through with suppliers with Non-Conformance Reports (NCR)
• Develop and maintain quality control plans, incoming inspection procedures, and in-process checks for complex electromechanical systems
• Work with Oxide’s infrastructure team to develop a quality portal to communicate requirements to suppliers
• Review test results and production data to identify trends, drive root cause analysis, and implement corrective and preventive actions (CAPAs)
• Collaborate with Contract Manufacturer Quality Engineers to resolve line-down issues with urgency
• Evaluate supplier capability, monitor incoming quality performance, and drive continuous improvement with key partners
• Define and manage supplier qualification criteria, including PPAP/FMEA documentation where appropriate
• Support on-site customer audits as required and act as the quality liaison between Oxide engineering and external vendors for electronics-related issues
• Participate in design reviews with a focus on inspection feasibility, failure modes, and long-term reliability
• Help define meaningful quality metrics and implement scalable systems to track and act on them
• Write and maintain clear quality documentation, from procedures and manuals to issue trackers and failure reports
• Build trusted relationships with hardware, software, and manufacturing teams to align on what “good” looks like and how we measure it

Requirements

• An engineering degree, background, or disposition
• Subject matter expertise in electronics manufacturing
• Experience engaging on quality issues for server-related hardware
• A track record of driving analysis and asking hard questions
• Ability to approach quality issues with urgency to identify problems and recommend solutions for internal/external teams
• Process knowledge to address product quality and supplier quality
• Experience working with contract manufacturers in the electronics industry focused on highly complex printed circuit board fabrication and assembly
• Enjoy digging into technical data (schematics, datasheets, drawings) to provide recommendations to engineering teams to address quality issues
• View quality as an enabling function to scaling a product urgently, without sacrificing rigor
• Comfort with basic scripting, dashboards, or tools for automating data collection and quality analysis
• Energized by structure, rigor, and systems — but flexible enough to operate in an early-stage, fast-moving environment
• Curious, detail-oriented, and calm — while able to move forward in the face of ambiguity or unexpected challenges
• Value professional development in quality engineering, such as pursuing IPC-A-610, ASQ or Six Sigma certifications

Before Applying

• Learn enough about our product to understand our approach
• Browse our public Requests for Discussion to get a flavor for how we work
• Listen to Hiring Processes with Gergely Orosz to familiarize yourself with the Oxide hiring process
• Listen to some of our hardware-centric episodes of Oxide and Friends:
  • Scaling Manufacturing about our experience rapidly ramping our manufacturing and supply chain
  • Tales from Manufacturing: Shipping Rack 1 to hear about how everything came together for our first customer shipment
  • Raiding the Minibar about a test rig we’ve developed for our manufacturing line
  • Integrating Hardware and Software Teams on the benefits of having hardware and software engineers working together

Life at Oxide

We are very explicit about our values, and they can be seen in daily life at Oxide, for example:

• Our rigor means we enjoy and take pride in the craft of engineering
• Our urgency means that we are not above the judicious short-cut
• Our versatility is reflected in our greatest strength: the breadth of our team
• Our transparency can be seen in our consensus-driven RFD process
• Our responsibility means that we both lead and follow: we have our own domains, but we also help others on their parts
• Our curiosity shows in our insatiable desire to learn – and our empathy in our love of teaching others
• Our humor is a big part of our daily lives: we are inveterate wise-crackers whose video meetings spill into simultaneous text chat

Benefits

• Remote-first work environment, with a requirement to overlap Pacific Time for at least four hours
• Flexible working hours to support work-life balance
• Premium healthcare: best medical PPO, dental, and vision plans with 100% coverage for employees and dependents

Pay

Everyone at Oxide makes $275,000 USD, regardless of location. (Some sales positions have a lower base salary and contain a commission component.)