Quality Manager - Hummingbird

About the role

The Quality Manager at Georgia-Pacific's Hummingbird® operation in Phoenix, AZ is responsible for developing and managing quality improvement programs, maintaining plant certifications, and acting as a liaison between various departments and customers.

Responsibilities

• Handles customer complaints and internal nonconformances, including communicating with the customer, identifying the root cause, and developing corrective action plans.
• Leads the Process Auditor Team and Internal Audit Team to verify product quality, procedures, and compliance.
• Maintains and improves the Quality Management System to ensure all quality and regulatory requirements are met.
• Supports Continuous Improvement efforts using Lean and Six Sigma methods and techniques.
• Manages BRCGS, HACCP, Blue Diamond, and other Compliance Programs, including training, auditing, and verifying new equipment and process requirements.
• Supports the QC Lab, analyzes lab reports, and assists in product qualification and trials.
• Prepares plant for external audits and serves as the point person during the audit.
• Evaluates supplier performance and conducts audits of suppliers.
• Communicates effectively at all business levels, interfaces with customers and supply chain for quality issues, coaches and influences teams to maintain a culture committed to quality.
• Produces statistical analysis and reports on quality standards, results, and planned improvements.

Requirements

• Three (3) or more years of leadership experience as a Quality Manager in a manufacturing environment.
• Proficiency with Microsoft Office Suite, including advanced knowledge of Excel.
• Experience with inspection methods, industry testing methods, and statistical control techniques.
• Experience with Continuous Improvement within a manufacturing setting.
• Able to drive quality in manufacturing, foster collaboration, and have difficult conversations at all levels of the organization.

Qualifications

• Associates degree in Engineering or other technical discipline.
• Bachelor’s Degree in Quality Engineering or other technical discipline.
• Industry experience in Corrugated, Printing, packaging, and/or food and beverage.
• Experience working with QMS, ColorMaster, ColorCert or Measure Color.
• Experience working with Vision Systems.
• Demonstrated leadership experience within fast-paced, 24/7 high volume manufacturing environment.
• Proven ability to recognize opportunities for continuous improvement, implement changes utilizing strong prioritization and time management skills.
• Experience as Product Stewardship lead in BRCGS or similar food industry audit.
• Strong Data analysis and statistical aptitude.
• Six Sigma or SPC certification.