Quality Manager - Federal

About the Role

The Quality Manager will manage and coordinate Quality support for a group. This position will be responsible for planning, implementing, and supervising construction quality assurance programs in compliance with contract documents and Company policy. All activities will be performed in support of the strategy, vision, and values of JE Dunn.

Autonomy & Decision-Making

Makes decisions on non-routine matters, provides recommendations to supervisor, and refers all exceptions to supervisor.

Career Path

Senior Quality Manager

Responsibilities

• Creates Project Specific Quality Plans, assigns accountability to the appropriate individuals for each task, and ensures the Plan is regularly updated.
• Creates Project Specific Water Intrusion Plan, assigns accountability to the appropriate individuals for each task, and ensures the Plan is regularly updated.
• Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting.
• Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.
• Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report.
• Manages and coordinates Quality support for a group (process and people).
• Provides updated communication about quality philosophies, JE Dunn quality standards, and values of the Company with business partners, foreman, superintendents, and project managers to ensure compliance.
• Interprets company, owner, and government requirements and recommendations in relation to quality construction methods and processes with field and office staff.
• Provides coordination and oversight to the project-specific quality plan.
• Performs QA constructability reviews for assigned regional or national projects.
• Conducts and assists with planning and design of quality-related training programs and classes with internal employees and external business partners.
• Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers, and subcontractors detailing compliant and non-compliant conditions.
• Conducts warranty-related investigations in support of operations and makes recommendations for corrective action.
• Ensures field observations and reporting is properly documented through internal Company systems and tools and monitors for resolution.
• May be required to review and certify submittals for accuracy.
• Participates in staff, team, or quality committee meetings, fostering quality efforts, reporting on quality trends or issues, and creating communication plans to mitigate the issues.
• Serves as onsite quality representative on single or multiple projects as needed.
• Partners with the project team to complete subcontractor quality performance evaluations at project completion.
• Develops robust relationships with internal and external clients, including owners, business partners, manufacturer’s reps, and third-party consultants.
• Conducts routine, consistent communication/updates with supported project leads.
• Provides mentorship and guidance to other team members.

Qualifications

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Intermediate).
• Proficiency in MS Office (Intermediate).
• Ability to conduct effective presentations (Intermediate).
• Ability to read drawings, specifications, building codes, and other technical product and material data (Advanced).
• Knowledge of material and field testing for QA processes (Advanced).
• Knowledge of QA procedures for a variety of construction conditions.
• Ability to recognize non-compliant conditions and investigate corrective measures.
• Knowledge of construction trades and scopes of work (Intermediate).
• Ability to provide performance management feedback and complete evaluations.
• Ability to build relationships and collaborate within a team, internally and externally.

Education

Bachelor’s degree in architecture, construction management, or related field (Preferred). In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 8+ years of construction quality-related experience (Required).
• 0-2 years of mentoring or team leadership experience (Required).

Working Environment

• Valid and unrestricted driver's license required.
• Must be able to lift up to 25 pounds.
• Must be willing to work non-traditional hours to meet business needs.
• May require extensive periods of travel.
• Normal office environment but may be exposed to extreme conditions (hot or cold).
• Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen.
• Occasional activity: Bending, Reaching above Shoulder.

Benefits

The benefits package aligned to this position is Professional Non-Union. Click here for benefits details.