Quality Manager

About the role

Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material. Wieland's cultural values: safety, ambition, optimism, reliability, ownership, diversity, & respect. The Quality Manager position is based in Warwick, RI and is fully on‑site.

Pay

Base Salary Range: $66,551‑$84,006. May be eligible for a variable compensation plan bonus based on company performance within the fiscal year cycle. Final pay offered will be based on factors such as years of experience, industry knowledge, technical skills, education, and qualifications.

Responsibilities

• Demonstrate “Safety Excellence” by complying with all safety rules/processes and supporting the Safety Elements; contribute to the overall safety culture.
• Maintain the ISO quality system and meet customer Automotive and Electronic requirements through training and updates to ensure compliance.
• Prepare annual Strategic Quality Plan to document and communicate current objectives within each department related to quality, on‑time performance and overall customer satisfaction.
• Collaborate with customers on ongoing quality or improvement issues to assist in eliminating actual or perceived problems, reduce customer cost, and improve perception of product reliability.
• Lead management team in identifying root cause of customer complaints, verify and implement corrective action to eliminate recurring complaints and reduce cost of non‑conformance.
• Represent Wieland Global Services (WGS) with technical/quality competence when dealing with customers (internal and external), suppliers and subcontractors.
• Prepare Quality Reports, Work Instructions, SOP drafts, visual aids, and other quality‑related documentation as required.
• Utilize problem‑solving concepts, principles, and tools such as A3/8D, 5‑Why, Ishikawa diagram, etc. to lead root cause investigations and determine effective corrective and preventative actions.
• Perform other related duties as required in support of the WMS QMS and business goals/objectives.

Qualifications

• Bachelor’s degree or equivalent required.
• 2+ years of Quality Management experience.
• ISO/QS experience.
• Experience in metallurgy and/or technical training.
• Provide leadership and guidance of Laboratory Technicians and Quality Coordinator.
• Strong organizational and time‑management skills.
• Knowledge of metal industry preferred.

Benefits

• Medical, Dental, Vision, Disability, Life insurance – starting on day 1.
• Retirement Savings – 401(k) contribution + match.
• Work/Life Balance – Paid Vacation & Holidays.
• Growth Opportunities – over 9,000+ employees worldwide and 40+ locations in North America.
• Wellness Programs – eligibility for healthcare premium discounts and HSA employer contributions based on program status.
• Sustainability initiatives – eco‑friendly solutions and commitment to future generations.