Quality Manager

About the role

Responsible for the management of all quality functions of The Wencor Group's PMA Utah Lab and Assembly team, including policies, procedures, and product quality. Oversees the performance of these departments and the safety of employees in these areas.

Responsibilities

• Ensure compliance with applicable FAA regulations, AS9100/ISO9000, FAR Part 21, and OEM contractual requirements.
• Provide strategic leadership to all employees in the Quality/Assembly Department, including training on the Quality Management System, conducting 1:1s, performance evaluations, goal-setting, interviewing, hiring, and disciplinary actions as necessary.
• Manage the Quality System for the PMA Lab, including oversight of Quality Assurance Procedures, internal audits, customer audits, regulatory audits, responses, root cause analysis, and corrective action systems for the Quality and Assembly team.
• Submit reports of departmental metrics and serious defect conditions in accordance with Wencor QMS procedures, timely and accurately.
• Work with Lab and Assembly teams to develop Key Performance Indicator (KPI) metrics and report on them daily/weekly as required.
• Develop manufacturing planning, execution, and shop floor discipline.
• Develop workflow processes aligned with lean principles, focusing on process optimization, waste reduction, and productivity enhancement.
• Manage all aspects of the Metrology process, including training, performing inspections, and test analysis.
• Lead and manage a continuous process improvement program incorporating Corrective and Preventive Actions (CAPA).
• Prepare and achieve department goals focused on product quality, reduction in PQEs, variation reduction, reduced backlog, improved turnaround time, and increased profitability.
• Prepare and manage the department's annual budget.

Requirements

• Previous management experience required.
• Bachelor's degree in the Sciences, Business, Engineering, or other technical fields, plus five years of related experience and/or training, or equivalent combination of education and experience.
• Certification by the American Society of Quality preferred.

Skills

• Excellent leadership and team management skills.
• High degree of organizational and problem-solving skills.
• Ability to think and work independently.
• Knowledge of Lean Manufacturing, Six Sigma, Kaizen, and other continuous improvement concepts and methodologies.
• Proficient working within AS9100/ISO9000, FAR Part 21, and Quality Management Systems.
• Ability to process map and update procedures, instructions, and training documents as needed.
• Proficient in Microsoft Office programs (Excel, PowerPoint, Visio) for building and reporting departmental metrics.
• Ability to interpret complex documents, bubble drawings, specifications, and test reports.
• Knowledge of current quality techniques, control methods, procedures, SPC, and FMEA.
• Knowledge of operational methods employed by Engineering, Manufacturing, and Design (preferred).
• Skilled with TipQA, M3, and JobBoss (preferred).
• Knowledge of standard inspection equipment including micrometers, calipers, height gauges, ring/pin gauges, optical comparator, etc. (preferred).
• Knowledge of Aerospace Regulations, specifically 14 CFR Part 21, ISO9000 series, AS9100, AS9102 (preferred).
• Knowledge of Quality Assurance in aerospace/aviation (preferred).
• Knowledge of GD&T.