Quality Manager

Essential Duties/Responsibilities

• Lead, mentor, and develop all metallurgical and lab personnel.
• Responsible for leading the quality team in the achievement of departmental goals, KPI’s, with the goal of driving continuous improvement in all areas of the department.
• Interpret customer quality and material requirements, translating them into tangible execution.
• Ensure the establishment, implementation and maintenance of a Quality Management System that meets all applicable requirements of NADCAP.
• Supports sales with customer-related quality and technical issues.
• Provides leadership to the internal audit process to ensure compliance with Quality Standards and management systems.
• Manages the customer claims process.
• Ensures strict adherence of all team members to all safety regulations and practices.

Required Skills/Abilities

• Effective leadership and ownership skills as well as the ability to work effectively as a member of a team.
• Strong interpersonal and communications skills. Able to effectively engage and influence stakeholders at all levels of the organization, including the ability to communicate complex technical information clearly to both technical and non-technical stakeholders.
• Proficiency in ASTM, AMS, and ASME specifications and their applicable interpretations.
• Excellent project and time management skills with a proven ability to meet deadlines and deal effectively with conflicting priorities.
• Organizational skills and attention to detail are both critical for this position. Will be expected to complete assignments and tasks with both thoroughness and accuracy.
• Excellent time management skills with a proven ability to meet deadlines and deal effectively with conflicting priorities.
• Ability to function effectively in a fast paced and, at times, stressful environment.
• Proficient with Microsoft Office.
• Strong analytical skills and expertise in Metallurgy and Material Science.
• Experience in leading quality improvement projects and internal audits.

Education And Experience

• Bachelor's Degree in Engineering, Metallurgy, Materials Science, or Chemical/Physical Sciences plus 5 years in a quality leadership role in a similar industry.
• Experience in a union environment is preferred.