Quality Manager

About the role

Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. We’re looking for motivated, driven, and talented individuals eager to be part of the future of power. Safety and integrity aren’t just buzzwords, they are the north star guiding us as we aspire to wow our customers every day. We’ve created power solutions that are not only durable and unique but are also the result of exciting teamwork from every corner of our organization. At Trystar, you don't just fill a role – you shape it. Our rapid growth means you never stop learning. By embracing challenges, you’ll build what didn’t exist yesterday and relentlessly improve. You’ll be part of a team that collaborates closely with customers to design the best electrical solutions faster than anyone else in the market. You're empowered to make impactful decisions in a dynamic, fast-paced culture, where safety is non-negotiable and we value work-life flexibility. Our team members are our most important asset, and we are in search of a Quality Manager based at our Cypress facility. This position is responsible for leading site-level quality execution for manufactured products and processes while providing leadership and technical guidance to Quality Engineers supporting multiple manufacturing locations. Reporting to the Director of Quality, the Quality Manager will lead and develop the Cypress Quality team and assigned Quality Engineers while providing functional Quality leadership. This role will collaborate across Operations, Engineering, Supply Chain, and enterprise Quality teams to ensure consistent quality performance and customer satisfaction across the organization. We are looking for people who believe in our guiding principles and values of: Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity – We’re honest, transparent, and committed to doing what’s right. Customer focus – We have relentless focus on our customers and their success. Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness. Champion change – We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

Responsibilities

• Lead the design, implementation, and maintenance of the site Quality Management System to ensure consistent standards and compliance across all operations.
• Plan, conduct, and manage internal quality audits while serving as the site facilitator for external certification and customer audits.
• Oversee the creation, revision, and control of quality procedures, work instructions, and documentation to support operational clarity and standardization.
• Lead structured root-cause investigations and drive corrective and preventive actions to eliminate recurring quality issues and strengthen process reliability.
• Develop and deliver quality-related training to ensure employees understand quality expectations, procedures, and their role in achieving product excellence.
• Track and analyze the Cost of Poor Quality to identify trends and drive initiatives that reduce scrap, rework, warranty claims, and service-related costs.
• Define, measure, and report site-level quality KPIs and metrics, providing visibility into performance trends and opportunities for improvement.
• Lead continuous improvement projects using Lean, Six Sigma, and structured problem-solving methods to enhance process capability, reduce variation, and improve throughput.
• Manage the customer quality feedback loop, ensuring timely investigation and resolution of complaints, RMAs, and corrective action requests.
• Provide operational quality support to improve First Pass Yield, reduce defects, and strengthen process controls across manufacturing operations.
• Collaborate with Engineering and Operations to ensure robust manufacturability, design-for-quality, and effective process controls for new, existing, and transferred products.
• Drive the development and ongoing maintenance of control plans, PFMEAs, inspection standards, and verification methods.
• Review nonconformances and lead cross-functional efforts to implement sustainable solutions and mitigate quality risks.
• Lead, mentor, and develop the site Quality team and assigned Quality Engineers, ensuring clear priorities, strong execution, and alignment with organizational objectives.