Quality Manager

Essential Functions

• Reviews specifications, standards and/or test plans of customer designs, and reports feedback to operational management.
• Reviews, implements, and follows up with corrective action requests derived from customer complaints, customer returns, and/or actions as assigned.
• Develops and implements written work instructions, forms and other controlled documents.
• Leads audits to ensure customer, industry and local and company-wide compliance with specified standards.
• Leads and manages the local Quality team on daily activities, including the verification of outputs and scheduled activities such as inspection records and monitoring/testing requirements.
• Provides feedback to management, production and engineering departments, as applicable, regarding risks, non-conformances or continuous improvement opportunities in the manufacturing and supporting processes.
• Collaborates with various departments and processes on workforce development opportunities based on customer feedback, data analysis or as instructed by management.
• Reviews customer deliverables for accuracy and completeness such as FAIR’s, CAR’s, etc.
• Inspects products or processes with specialized tools. This may include weighing or measuring finished products, assessing moisture content of wood, visually inspecting workmanship and/or gauging product reliability.
• Uses software/MS tools to track, communicate and improve quality data and assists in delivery of reports to management.
• Monitors the ongoing sustainability of the QBMS.
• Reviews ISO 9001 requirements and ensures all supporting processes are sustained and implemented including calibration, CAPA and management review.