Quality Manager

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. With more than 15 main sites—including hospitals, centres, and clinics—we provide comprehensive care from welcoming newborns to supporting older people, alongside a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

About the role

An exciting opportunity exists for an experienced Quality Manager to join the Malignant Haematology, Transplantation and Cellular Therapy Services (MHTCTS) at The Alfred. The successful applicant will be responsible for the operational management and continuous improvement of the MHTCTS Quality Management System, supporting compliance with the requirements of NATA, Stem Cell Donors Australia, FACT-JACIE, commercial manufacturers, and clinical trial sponsor requirements.

The MHTCTS at The Alfred collects, processes, and cryopreserves cells for transplantation as part of the care for patients with haematological diseases including leukaemia, lymphoma, multiple myeloma, and related disorders. The service also expands cellular therapy capabilities as a standard-of-care and clinical trial site for CAR-T therapies, collects cells from unrelated donors on behalf of Stem Cell Donors Australia, and provides molecular chimerism testing following allogeneic stem cell transplantation.

Responsibilities

• Operational management and continuous improvement of the MHTCTS Quality Management System.
• Ensure compliance with NATA, Stem Cell Donors Australia, FACT-JACIE, commercial manufacturers, and clinical trial sponsor requirements.
• Coordinate audit readiness, accreditation activities, and quality improvement initiatives.
• Work effectively across multidisciplinary teams.

Requirements

• Minimum 5 years’ experience in the field of cellular therapy quality management.
• Tertiary qualifications in Medical Laboratory Science, Biomedical Science, or a health-related discipline.
• Demonstrated experience in the development, implementation, and continuous improvement of Quality Management Systems.
• Internal auditor experience; Lead Auditor qualifications highly regarded.
• Experience working within regulated quality frameworks including NATA and FACT-JACIE.
• Excellent interpersonal, written, and verbal communication skills.

Benefits

• Salary packaging and novated leasing through Maxxia.
• Onsite car and bike parking opportunities (deducted pre-tax, subject to availability).
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership.
• Excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships).
• Childcare services at The Alfred managed by KU Children’s Services.

Permanent, full-time position (80 hours per fortnight + monthly ADO) at Medical Scientist Grade 4, Year 1-5 (RZ5-RZ7).