Quality Manager

This position follows corporate quality policy with the main objective of preventing nonconforming product from reaching customers. The Quality Manager must accurately maintain, effectively communicate, and drive improvement of the location’s quality metrics, and ensure timely communication of supplier corrective action requests (SCARs) and internal quality alerts.

Responsibilities

• Exhibit effective communication, critical thinking, and problem-solving skills while leading the Quality department toward company goals and objectives.
• Utilize LEAN – Six Sigma tools to investigate and communicate the problem statement and root cause for customer, internal, and supplier concerns.
• Actively participate in developing and implementing quick solutions for customers, including documentation of containment, corrective, and preventive actions.
• Manage the internal audit system and ensure timely completion of audits; submit findings and corrective action requests within the quality management system (QMS) software.
• Lead and develop supplier quality engineer(s) to process SCARs, maintain the critical raw material list, and work with purchasing to review the critical supplier list, schedule supplier visits/audits, and verify corrective actions.
• Lead and develop quality engineer(s) to automate quality metric dashboards, perform internal audits, and complete root cause investigations.
• Ensure quality equipment is current, maintained, and calibrated where necessary.
• Use statistical analysis to complete capability, verification, and validation assessments on internal and external processes and equipment.
• Measure cost of quality (good vs. bad) and drive a culture of quality focused on being more preventive than reactionary.
• Focus time and resources to increase first pass yield and reduce scrap.
• Analyze risk and prioritize tasks to ensure critical-to-quality actions are completed on schedule.
• Build relationships and facilitate data communication between functional groups.
• Maintain ISO 9001 certification and conduct audits.
• Perform other related duties as assigned by management.

Requirements

• BS in Engineering (Mechanical, Electrical, Chemical, or Industrial).
• 3-5 years of quality or operations leadership experience.
• Demonstrated experience working with ERP systems and supporting software (experience with SAP S/4, Cority QMS, and Salesforce preferred).
• LEAN Six-Sigma training/certification preferred.
• ASQ certified quality engineer preferred.
• ISO internal auditor certification required.
• Weld inspection certification preferred.
• Knowledge of machining, assembly, production control, and related manufacturing functions.
• Expert understanding of the product life cycle and underlying business planning requirements.
• Proven project management and leadership skills.
• Knowledge and experience in Lean Manufacturing and Theory of Constraints as they relate to continuous improvement.
• Proven ability to create and implement operational procedures.
• Strong communication skills, both written and verbal; ability to build rapport and relate well to all kinds of people.
• Ability to develop and maintain constructive, cooperative working relationships.
• Knowledge of raw materials, production processes, quality control, costs, and techniques for maximizing effective manufacture and distribution of goods.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership, and coordination.
• Ability to work effectively and productively with others; shares responsibility for team successes and failures.
• Strong time management skills, managing one's own time and the time of others.
• Critical thinking skills to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Judgment and decision-making ability to consider costs, benefits, and impact of potential actions.
• Commitment to safety, identifying ways to improve the safety of the work environment.
• Proficiency in MS Word, Excel, MS Outlook, Internet Explorer, and ERP systems.

Working Conditions

This position requires accessing all areas in the plant.

Physical Demands

Regularly required to stand or sit and move about the facility.

Benefits

• 100% employer-paid medical plan for eligible employees.
• Employer-paid Short-Term Disability (STD) coverage.
• Voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

Pay

Between $111,090.00 and $150,255.00, dependent upon experience.

Schedule

8:00 AM – 5:00 PM, additional hours as needed.