Quality Manager

Location: Dexter, MI

About the role

Responsible for developing, implementing, and maintaining quality planning and improvement efforts through the implementation of policies and procedures coordinated throughout the organization to meet business and customer-imposed specifications and requirements.

Responsibilities

• Formulates department objectives, directs staff activities to meet Company objectives, and ensures that all department personnel are trained to perform their jobs effectively.
• Administers Company policies, labor agreements and health and safety regulations as required and in accordance with the Collective Bargaining Agreement.
• Works with Sales, Engineering, and Production Control to evaluate customer orders to ensure that accepted orders meet SKF & Customer requirements during the order review process.
• Designs, develops, and implements improved measurement techniques, assures plant gaging is currently calibrated and maintained, meets written procedures, standards, and capability.
• Identifies, develops, implements, and refines the necessary procedures to support and align the overall quality program with ISO/AS and Customer-specific Standards as required.
• Maintains the internal quality Audit programs, including LPA’s, that ensure compliance with procedures and the system requirements.
• Supports, implements, and maintains our Supplier Quality Audit program to ensure that suppliers and subcontractors meet SKF’s quality requirements.
• Assists suppliers in establishing inspection standards to meet SKF's quality needs.
• Supports SKF’s continuous improvement effort throughout manufacturing and inspection utilizing Lean, Six Sigma and Kaizen methodologies to improve the overall quality of our processes and products.
• Keeps management informed of potential quality problems utilizing non-conformances, returns, 8D Root Cause processes and problem resolution techniques.
• Creates monthly Quality management reports.
• Conducts review of customer complaints to determine what, when, where, and why analysis with emphasis on eliminating future problems or concerns.
• Works with Engineering to develop Quality Control Plans, FMEAs, and Process Control Procedures and submits PPAP’s to ensure production of high-quality finished products that meet customer/SKF quality specifications and standards.
• Able to manage and run customer audits on site.

Requirements

• Bachelor’s degree in engineering or equivalent in practical experience.
• Ten (10) years’ experience in manufacturing (primarily metal removal) including at least five (5) years in Quality Assurance with hands-on experience in ISO/9001 Quality system and/or similar controls.
• Broad and in-depth knowledge of manufacturing methodologies, Lean Sigma, Kaizen, and Six Sigma Methodologies.
• Requires strong interpersonal and communication skills with leadership abilities.

Pay

Salary Range: $102,000.00 to $114,000.00

Benefits

• Rest and Relaxation: generous PTO policy and 13 paid holidays.
• Work/Life Integration: supports work/life integration, home, family, community, personal well-being, and health. Flexible work options available, depending on role.
• Diversity in the Workplace: culture of belonging, inclusive and equitable environment that promotes leadership, engagement, and innovation.
• Best in Class Benefits: comprehensive healthcare options with opt-out payment, company-paid life insurance, STD, LTD, critical illness coverage, tuition reimbursement, employee discount programs, and more.
• Bonus: STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management.
• Invest in your Future: 401K program with a 10% employer contribution (100% match up to 5% of elected contribution plus an additional 5% company contribution, 100% vested).

About SKF

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We’re guided by our SKF values: Collaboration, Curiosity, Courage, and Care.

SKF has been around for more than a century and today is one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, SKF is truly global. Our products are found everywhere in society, wherever there is movement. This means SKF is an important part of the everyday lives of people and companies around the world.