Quality Manager

About the role

Shape Technologies Group is seeking a Quality Manager to lead our manufacturing quality strategy and drive a culture of excellence across the facility. In this high-impact leadership role, you will oversee the Quality Management System (QMS), champion continuous improvement initiatives, and partner with Operations, Engineering, and Supply Chain to deliver world-class quality, reliability, and customer satisfaction. The successful candidate will play a key role in strengthening ISO compliance, improving manufacturing performance, reducing defects, and leading a team committed to operational excellence.

Responsibilities

• Lead site Quality Assurance, Quality Control, Incoming Inspection, Supplier Quality, and Customer Quality activities.
• Maintain and improve the Quality Management System (QMS) while ensuring ISO certification and audit readiness.
• Drive root cause analysis, corrective actions, and continuous improvement initiatives to improve quality and reduce waste.
• Monitor quality metrics, identify trends, and implement actions to improve product and process performance.
• Serve as the primary contact for customer quality issues, complaints, audits, and corrective action requests.
• Partner with suppliers and internal teams to resolve quality concerns and improve overall performance.
• Support new product introductions and manufacturing process changes through quality planning and validation activities.
• Develop, coach, and lead site quality personnel while fostering a culture of accountability, problem-solving, and continuous improvement.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related field.
• 7+ years of experience in manufacturing quality, engineering, or operations, including leadership responsibility.
• Proven experience leading Quality Management Systems (QMS) in a manufacturing environment.
• Experience supporting ISO certification, compliance, and audit activities.
• Strong knowledge of quality systems, root cause analysis, corrective actions, statistical process control, and continuous improvement methodologies.
• Excellent analytical, problem-solving, leadership, and communication skills.

Preferred Qualifications

• ASQ certifications such as CQE, CMQ/OE, or Six Sigma Green/Black Belt.
• Experience in capital equipment, industrial manufacturing, or engineered-to-order environments.
• Demonstrated success implementing quality system and process improvements.
• Experience with ERP systems and quality data management tools.

Supervisory Responsibilities

This position has supervisory responsibilities.

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off
• Life insurance
• Paid disability insurance
• Education reimbursement
• Training and career advancement opportunities

Pay & Schedule

• Location: Baxter Springs, Kansas
• Travel: Domestic 5-10%
• Physical requirements: Sit or stand for 8+ hour shifts; lift, carry, and move 50+ pounds; push, pull, reach, bend, twist; travel up and down stairs; maneuver around tight equipment