Quality Manager

About the role

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.

Position summary

The Quality Manager – South Dakota is responsible for driving and maintaining excellence in product and process quality for Rosenbauer Motors, ensuring compliance with company standards, regulatory regulations and customer expectations. This role also involves close collaboration with the RBA Director of Quality & EHS to ensure alignment and implementation of Rosenbauer America and Rosenbauer International quality initiatives at the site level. The Quality Manager will manage and lead the Quality Control team to complete their responsibilities, including developing and implementing programs or tools to continuously improve the overall Quality Management System.

Responsibilities

• Quality Assurance, Process Control & Continuous Improvement:
  • Develop, implement and sustain robust process controls to ensure consistent product quality.
  • Establish and develop quality assurance, including inspection plans, testing methods, and acceptance criteria.
  • Drive preventive measures by proactively identifying risks through data analysis and process audits.
  • Ensure timely and effective resolution of quality issues by leading root cause analysis and implementing corrective and preventive actions.
  • Monitor and analyze key performance indicators related to product and process quality, reporting trends and initiating improvements where required.
  • Collaborate with production, engineering and supply chain to integrate quality initiatives into all stages of the production process.
  • Work closely with RMN, RBM Quality Managers to support Corrective Action / Preventative Action (CAPA) program and drive long-term resolutions.
  • Actively participate in Vendor Management with RSD/RBA Supply Chain teams.
• Quality Management System:
  • Maintain ISO 9001 standard and support audits.
  • Ensure proper documentation, implementation and monitoring of the quality management system.
  • Conduct regular internal audits and facilitate external audits by certification bodies.
• Department Objectives:
  • Manage and oversee the workflow, scheduling, and output of the Quality Control team.
  • Schedule and coordinate internal and 3rd party testing of Apparatus.
  • Implement quality control programs to improve quality (e.g., calibrating tools, certifying gages, data analysis etc.).
  • Maintain training and department knowledge level to ensure compliance with the NFPA and other applicable standards.
  • Verify all Quality Control inspections (e.g., In-Process, QC Final) have been completed for each truck, with clear documentation stored in an organized way.
• Perform other duties and responsibilities as required by the Director of Quality & EHS to meet the needs of the department.

Knowledge, skills, and abilities

• Knowledge, Education, and/or Experience:
  • Associate degree in a manufacturing-related focus required.
  • ISO Auditing Certification required.
  • 5+ years working in a quality department required.
  • Previous experience managing personnel in a production setting preferred.
  • Proficient understanding of Failure Mode and Effects Analysis (FMEA) and Control Plans, with the ability to support risk identification and process control activities.
  • Knowledge of fire apparatus construction and testing preferred.
• Skills:
  • Language: Able to read and work from blueprints/spec books; able to effectively communicate goals and direction to a team; able to follow written and verbal directions; able to read and interpret documents such as ISO documentation, safety rules, operating and maintenance instructions, and procedure manuals.
  • Math: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals.
  • Computer: Able to work within or learn to work within programs like Microsoft Suite, specifically Outlook, Word, and Excel.
• Abilities:
  • Able to work professionally with all levels of the Rosenbauer organization, customers, and vendors.
  • Able to lead and supervise a team effectively.
  • Able to maintain detailed and accurate records.
  • Able to identify quality issues, recognize changes within the production process, and adjust as needed.
  • Able to perform simple computer tasks to obtain information/changes related to the build process and/or troubleshoot.
  • Able to prioritize work and to multitask while adhering to deadlines.
  • Able to work with minimal supervision in a team environment.
  • Able to understand and follow all safety policies to promote a safe working environment for all.