Quality Manager

About the Organization

RENK America is a leading supplier in the defense, marine and industry sector with superior mobility, propulsion and drive train solutions. Our tradition is centered on precision-engineered systems for maximum impact, efficiency and endurance. RENK's ambition is to support each and every one of its customers to exceed standards in harsh conditions and combat situations. RENK America employs over 500 employees at our US locations in Muskegon, Michigan, Cincinnati, Ohio, Camby, Indiana and Roseville, Michigan. RENK America is driven by this sense of pride and purpose in our country and our community.

Job Summary

The Quality Manager will be responsible for leading all Quality Engineering and Quality Assurance activity within the RENK America Marine & Industry plant. This role will oversee the implementation and enforcement of quality control systems and processes within our organization. This role will be responsible for ensuring that products meet both internal standards and external regulatory requirements, maintaining high levels of quality and consistency across all operations.

Essential Functions

• Lead the development and implementation of quality assurance processes to ensure mobility systems meet specified standards
• Collaborate closely and proactively with Supplier Quality, Operations, Field Service, Engineering, and other RENK organizations to ensure products meet all customer requirements
• Continuously evaluate and improve production and operational processes to enhance product quality and reduce defects
• Develop department level budgets and monitor expenditures to ensure targets are met
• Ensure all operations comply with industry standards, safety regulations, and legal requirements
• Lead and manage the Quality Assurance team, providing training, guidance, and support to achieve performance goals
• Drive product quality metrics and drive continuous improvement initiatives to reduce defects and enhance product reliability
• Participate in program/project execution through review of proposals and completion of gate reviews
• Conduct regular audits and inspections to maintain high quality standards
• Collaborate with suppliers and vendors to establish quality requirements, monitor performance, and resolve any quality related issues
• Analyze quality performance metrics, prepare reports, and communicate findings and improvement plans to senior management
• Investigate customer complaints and feedback, implementing corrective actions as needed to ensure customer satisfaction and minimize quality-related issues
• Maintain detailed records of quality audits, corrective actions, inspections, and test results, ensuring compliance with internal and external quality documentation requirements
• Lead the problem resolution process (CAPA (Corrective and Preventive Actions))
• Implementation of quality control loops and quality gates in order to reduce scrap and rework as well as warranty
• Establish a structured rework process within a highly regulated environment

Qualifications

• Bachelor's Degree in Quality Management, Engineering or related field with 6 years or more Quality Assurance / Quality Management role or equivalent (Required)
• Master's Degree in Quality Management, Engineering or related field with 4 years or more Quality Assurance / Quality Management role or equivalent (Preferred)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong leadership, organizational, and problem solving skills
• Excellent communication and interpersonal skills
• Must be able to move freely without accommodation throughout the manufacturing facility
• Experience meeting Quality Management System requirements - ISO 9001, AS9100, or other equivalent industry standard
• Experience with lean manufacturing principles (Six Sigma)
• Visual Acuity
• Good Reading Skills
• Walking, Standing, Sitting
• Valid Driver's License for occasional travel

Skills

• Advanced understanding of non-destructive testing methods as well as metrology
• Experiences in application of problem solving methods (e.g. 5-Why, 8D, Ishikawa)
• Basic knowledge of the rules of marine classifications societies and other relevant standards (e.g. API)
• Extensive knowledge of production processes (e.g. casting, machining, etc.) throughout mechanical engineering industry

Licenses & Certification

• Auditor Certification acc. ISO9001 or equivalent
• Basics knowledge of regulations with regard to product liability and safety