Quality Manager

Responsibilities

• Quality Management System Leadership
• Manage, maintain, and continuously improve the ISO 9001-based QMS for the Morgantown facility.
• Perform internal ISO audits and lead preparation for external ISO audits; ensure findings are addressed and closed on time.
• Lead document control activities, ensuring timely updates and consistent use of current revisions across the plant.
• Cook up quality control activities, ensuring products meet customer specifications and internal standards.
• Oversee calibration systems, quality lab operations, and maintenance of related records.
• Facilitate Management Reviews and reporting of QMS performance.
• Customer Issue Management & Technical Support
• Take ownership of customer quality issues, lead root cause investigations, and develop and validate robust corrective actions.
• Serve as the primary site contact for customer specifications, concerns, and quality communications.
• Aid in control plan creation and execution, FMEAs, and supplier quality activities.
• Continuous Improvement
• Identify and lead process improvements to detect and correct deviations before they reach the customer.

Qualifications

• Have a Bachelor’s degree in Engineering, Manufacturing, Operations, Science, or related fields.
• Have prior experience managing ISO 9001 or IATF 16949 systems.
• Have a minimum of 3–5 years of experience in Quality, Continuous Improvement, or Manufacturing Operations.
• Have experience leading or managing an ISO 9001 (or IATF 16949) Quality Management System.
• Have prior experience in metals, automotive, aluminum recycling, or heavy manufacturing is a plus.
• Have a strong knowledge of QMS principles, auditing, statistical methods, control charts, FMEA, problem-solving tools, and process analysis.