Quality Manager

Premier Global Links LLC is seeking an experienced Operations Quality Manager to lead manufacturing quality operations for a company in Littleton, Massachusetts.

About the role

This role is responsible for day-to-day manufacturing quality, quality engineering, inspection activities, quality systems, corrective actions, and continuous improvement. The successful candidate will lead Quality Engineers and QC operations while partnering closely with Manufacturing, Engineering, Supply Chain, and Operations teams.

Responsibilities

• Lead manufacturing quality activities across production operations.
• Oversee in-process inspection, final inspection, product acceptance, and release activities.
• Manage Quality Engineers, the QC Supervisor, and manufacturing inspection functions.
• Own the NCR/MRB process, including investigation, disposition, trending, and timely closure.
• Lead CAPA and corrective action activities using data analysis and root cause investigation.
• Drive continuous improvement initiatives focused on quality, yield, efficiency, and risk reduction.
• Apply Lean, Six Sigma, and other process improvement methodologies as appropriate.
• Support new product introductions, equipment installations, and manufacturing process changes through quality planning and risk assessment.
• Ensure compliance with FDA QMSR, ISO 13485, and applicable regulatory requirements.
• Support internal and external audits, including FDA and notified body inspections.
• Partner with Manufacturing, Engineering, Supply Chain, and Operations to resolve quality issues and improve processes.
• Support supplier quality activities related to manufacturing and incoming material performance.
• Provide leadership with data-driven reports on quality performance, risks, trends, and improvement initiatives.
• Coach and develop the manufacturing Quality team and promote a strong quality culture.

Requirements

• Bachelor's degree in Engineering, including Mechanical Engineering, Electrical Engineering, or a related discipline, or equivalent education and experience.
• 8+ years of progressive Quality experience in medical device, aerospace, defense, or IVD manufacturing.
• Prior medical device manufacturing experience is required.
• 3+ years of experience managing Quality Engineers and/or QC teams.
• Experience leading Manufacturing Quality activities, NCR/MRB processes, and shop-floor quality execution.
• Strong knowledge of ISO 13485 and risk-based quality principles.
• Strong analytical, problem-solving, leadership, and communication skills.
• Ability to work collaboratively across manufacturing and technical functions.
• Willingness and ability to travel approximately 5–10% to support vendors, customer sites, troubleshooting, and system testing.

Benefits

• Competitive compensation
• 10% annual target bonus
• Health, dental, and vision insurance
• 401(k) retirement savings with company match
• Life insurance
• Comprehensive paid leave
• Flexible working environment