Quality Manager

About the Role

This position directs the day-to-day function of the Quality Assurance Department to ensure Orenco products (commercial and residential treatment systems, control panels) meet or exceed customers' requirements. The role interfaces with manufacturing personnel to develop, implement, and monitor procedures and work instructions to ensure product quality for internal and external customers. It is responsible for directing Quality Analysts and quality auditors in support of manufacturing operations, focusing on reducing variation and ensuring acceptable outgoing quality levels. The position works within ISO 9001 standards and leads cross-functional Six Sigma teams to continuously improve product quality and implement permanent root-cause corrective actions.

Responsibilities

• Develop, measure, and report internal and external product quality manufacturing performance metrics.
• Develop and maintain direct report objectives to monitor the effectiveness of assigned responsibilities.
• Oversee incoming inspection and testing of materials, components, and finished products.
• Validate final inspection checks on completed control panels, including high-voltage and functional testing, and label verification.
• Ensure all test reports and inspection records are complete and traceable to each panel's serial number.
• Ensure Product Quality Plans and Quality Standards are fully implemented to detect defects early (e.g., wiring errors, torque settings, cable routing).
• Lead, investigate, and resolve product quality issues; analyze data and maintain the integrity of quality systems.
• Implement corrective action plans and prepare for and manage external audits.
• Utilize measurement data to develop a continuous improvement quality action plan with clear objectives, actions, and timelines.
• Resolve quality issues using Define, Measure, Analyze, Implement, and Control (DMAIC) Six Sigma methods and continuous improvement methodologies.
• Lead and/or participate in scrap reduction activities.
• Create Work Instructions (WIs) for availability, accuracy, and communication of work methods for production and testing.
• Audit processes and procedures to ensure compliance with world-class practices.
• Perform statistical analysis for requested projects and provide recommended actions based on data.
• Manage, train, and mentor subordinate employees, including engineers and inspectors.
• Ensure panels and related electrical assemblies meet safety, performance, and compliance standards such as IEC, UL, and CE.
• Ensure calibration and maintenance of testing instruments.
• Promote and reinforce a positive safety culture and safe work environment.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Mechanical, Electrical, or Electronic Engineering from a four-year college or university.
• Minimum of 7 years of experience in quality, with at least 3 years in a quality management role.
• Knowledgeable of UL 508A standards and polymer testing.
• Experience with root cause analysis, statistical analysis, and process improvement methodologies.

Benefits

• Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy (100% paid by ADS), employee assistance program (EAP) (100% paid by ADS), voluntary accident, critical illness, and hospital indemnification programs.
• Financial Benefits: Retirement 401k program with company match, employee stock purchase plan (voluntary), financial wellness planning (100% paid by ADS), paid parental leave (100% paid by ADS), flexible spending accounts (FSA) for child care and health care, short-term and long-term disability (100% paid by ADS), basic life insurance, accidental death and dismemberment (AD&D) (100% paid by ADS), adoption financial reimbursement, tuition reimbursement, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

Schedule

Work is primarily conducted during manufacturing business hours, which may include occasional early or later shifts as needed. The position may occasionally require work outside business hours to support department needs, including long hours.

Working Conditions

• Primarily an indoor office environment.
• Travel requirements may include operation of a motor vehicle, airplane travel, and overnight stays in temporary lodging.
• Ability to visit project sites on a variety of developed and undeveloped terrain/locations, including exposure to outside weather conditions.
• Occasional exposure to wastewater, requiring proper use of personal protective equipment (e.g., gloves).

Physical Requirements

• Regular duties include seeing, speaking, hearing, reading, writing, and keyboarding, with prolonged periods of sitting and extended time viewing a computer screen.
• Intermittent physical activity including standing, walking, climbing stairs and/or ladders, reaching, pushing, pulling, grasping, holding, bending, twisting, stooping, kneeling, squatting, and driving.
• Occasional light lifting of under 20 lbs; intermittent unassisted lifting of up to 50 lbs; occasional unassisted lifting of up to 70 lbs. Lifting over 70 lbs must be assisted.