Quality Manager
Position Summary
The Quality Manager is responsible for overseeing the organization’s quality assurance system, regulatory compliance, safety management system (SMS), and inspection functions within an FAA/EASA-certified aviation repair station. This role ensures all maintenance and repair activities meet regulatory requirements, internal standards, and customer expectations while fostering a culture of safety, compliance, and continuous improvement.
Essential Duties And Responsibilities
Develop, implement, and maintain the Repair Station Quality Control Manual (QCM) and associated procedures
Ensure compliance with FAA Part 145, EASA, and other applicable regulatory requirements
Lead internal and external audits, including regulatory and customer audits
Manage corrective and preventive actions (CAPA) and root cause analysis processes
Administer and continuously improve the Safety Management System (SMS)
Promote a strong safety culture across all departments (support and drive audits, safety improvements, and documentation)
Conduct risk assessments, hazard identification, and mitigation activities
Lead safety investigations and ensure proper reporting of incidents/occurrences
Ensure all articles meet airworthiness standards prior to return to service
Conduct receiving, in-process, and final inspections
Act as primary liaison with FAA, EASA, OSHA and other regulatory authorities
Maintain readiness for audits and inspections at all times
Has authority over all repair station operations that are conducted under FAR 145, shall be familiar with all applicable FAR’s and the RSM/QCM, and ensures that all repair station personnel follow these regulations.
Maintains the personnel roster
Maintains certificates issued to repairmen under Part 65
Administers the test equipment calibration program and maintains all related data
Controls the issuance and monitoring of technician and inspector stamps
Controls and monitors the status of leased tools and equipment
Recommends individuals for Repairman’s Certificates as appropriate and required
Reports on Malfunctions and Defects per section 3.2
Reviews and actions deficiencies or significant maintenance errors per 3.13
Performs self-evaluations for review by the Repair Station Manager for additions to the Capability List
Maintains the Capability List
Ensures conformity to FAR’s for all approvals for return to service performed by repair station personnel with such rating.
Experience
Bachelor’s degree in Aviation, Engineering, Quality, or related field (or equivalent experience)
7–10+ years of experience in an FAA Part 145 repair station or aviation MRO environment
3–5+ years in a leadership role within Quality, Safety, or Inspection
In-depth knowledge of FAA regulations (Part 145, Part 43, Part 21) and/or EASA regulations
Ability to read and interpret technical data, manuals, and engineering drawings