Quality Manager

About the role

Lucayan Technology Solutions LLC is a trusted government contracting partner delivering secure, innovative solutions in support of national defense and intelligence missions. The company is headquartered in the Tampa Bay area and offers a US-based remote position, with preference given to candidates located in the Tampa area. Tampa-based employees may have the opportunity to transition to a hybrid schedule in the future, which would require periodic onsite presence at their location.

Responsibilities

• Develop and maintain the program Quality Control Plan (QCP) in alignment with federal contract requirements
• Monitor and measure contractor performance against defined quality standards and performance thresholds
• Track and resolve Contract Discrepancy Reports (CDRs) and coordinate corrective action plans
• Embed quality checkpoints across all technical workstreams including application administration, cybersecurity, development, and database management
• Ensure all deliverables are reviewed for accuracy, completeness, and timeliness prior to government submission
• Maintain quality records, inspection logs, and corrective action documentation
• Support government quality assurance surveillance and audit activities
• Drive continuous improvement across program operations

Requirements

• U.S. Citizenship required
• Security Clearance: minimum T3 required
• Bachelor's degree in a relevant field (Quality Management, Information Technology, Business Administration, or related discipline)
• Minimum 5 years of experience in quality assurance or quality control in a federal IT or DoD contracting environment
• Familiarity with federal contract performance standards and deliverable management
• Experience developing and managing Quality Control Plans for government contracts
• Knowledge of DoD and DHRA quality oversight processes

Qualifications

• Preferred: Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) certification
• Experience with ITIL or similar IT service management frameworks
• Familiarity with DoD Performance Work Statement (PWS) structures and Performance Requirements Summaries (PRS)
• Experience working alongside government COR/CO oversight teams