Jobs · Quality Assurance · Wisconsin

Quality Manager

LiveWire · Milwaukee, WI · 2 wk ago
HybridQuality AssuranceFull-time

About the role

The Quality Manager will lead quality ownership across LiveWire’s vehicle development, launch, production, suppliers, and field feedback channels. This role will drive containment, root cause analysis, corrective actions, and long-term resolution of quality concerns.

Responsibilities

  • Lead quality issue management activities across internal teams, suppliers, manufacturing partners, and field operations.

  • Establish clear ownership, prioritization, and tracking of open quality issues.

  • Monitor and communicate quality trends, risks, and performance metrics.

  • Drive supplier quality activities including PPAP, APQP, audits, containment activities, and corrective action management.

  • Partner closely with Supply Chain and manufacturing teams to improve incoming quality and production readiness.

  • Support launch activities and ongoing production quality improvements across vehicle platforms.

  • Participate in supplier visits and manufacturing site reviews as needed.

  • Help establish and improve quality operating systems, processes, and documentation.

  • Support development of quality dashboards, KPIs, NCR processes, and reporting structures.

  • Drive implementation of structured root cause methodologies including 8D, 5 Why, DFMEA and PFMEA.

  • Support development of quality gates, audit processes, and standardized quality procedures.

  • Partner with service and engineering teams to review customer complaints, returned parts, and field failures.

  • Support warranty tracking, failure analysis, and continuous improvement initiatives.

  • Ensure vehicles released into market meet regulatory, homologation, and customer quality expectations.

Requirements

  • Experience in automotive, EV, powersports, or related industries with exposure to manufacturing quality, supplier quality, product quality, and/or vehicle launch activities.

  • Strong understanding of PPAP, APQP, DFMEA, PFEMA, root cause analysis, and corrective action processes.

  • Familiarity with vehicle homologation, CoP (Conformity of Production), and regulatory requirements for U.S. and/or European markets.

  • Experience supporting regulated vehicle products within automotive, EV, or powersports industries.

  • Ability to lead cross-functional issue resolution in a fast-paced environment.

  • Strong ownership mindset with the ability to proactively drive results.

  • Comfortable operating both strategically and hands-on.

  • Strong communication and organizational skills.

Qualifications

  • Bachelor's degree in Supply Chain Management, Business, Engineering, or related field.

  • Preferred: MBA or certification in APICS / CSCP / CPIM or similar.

Skills

  • Leadership and strategic thinking.

  • Problem-solving and analytical skills.

  • Excellent communication and interpersonal skills.

  • Ability to work effectively in a fast-paced, dynamic environment.

Benefits

LiveWire offers an inclusive compensation package for all full-time salaried employees including but not limited to, annual bonus programs, health insurance benefits, a 401(K) program, employee discounts on products and accessories, and more.

Pay

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

Schedule

This is a hybrid role with preference for candidates located near the Milwaukee, Wisconsin area. Domestic and international travel may be required (10–15% annually) for supplier visits, qualifications, and program support.

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