Quality Manager

About Us

Ingersoll Rand is a technology leader with over 160 years of history, operating with the energy of a startup. We are dedicated to Making Life Better for employees, customers, shareholders, and the planet. Our innovative and mission-critical flow creation and life science technologies—from compressors to precision handling of liquids, gases, and powers—enhance industrial productivity, efficiency, and sustainability. With over 80 brands, our products serve diverse end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, and infrastructure. We foster growth through an entrepreneurial spirit and ownership mindset.

About the Role

The Quality Manager is responsible for managing and implementing the Quality Management System (QMS) and processes across the site. This role oversees quality assurance, compliance functions, and ensures integration throughout departments to maintain QMS compliance with standards and product quality specifications. The Quality Manager supervises and guides team members, ensuring consistent quality of production through system development, process validation, documentation, and staff management.

Responsibilities

• Develops, maintains, and executes quality procedures to inspect and report quality issues.
• Oversees maintenance of ISO quality system requirements and monitors effectiveness, proposing continual improvements.
• Manages the QMS to ensure compliance with relevant regulatory bodies.
• Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, scheduling, coaching, counseling, and disciplining employees; communicates job expectations and leads team in talent and performance management processes.
• Understands customer needs and requirements to develop effective quality control processes.
• Hosts customer and regulatory audits, and coordinates and performs internal quality and supplier audits as needed.
• Leads all internal and external CAPAs, Non-Conforming Reports, and customer complaints, including investigation, root cause analysis, and related documentation.
• Ensures all document control and revision control activities are carried out to maintain compliance.
• Ensures all products conform to validated processes and Device Master Records, and performs lot release and related functions.
• Assures the reliability and consistency of production by checking processes and final output.
• Provides oversight of calibration and preventive maintenance programs to ensure compliance.
• Collaborates with the purchasing department and co-manages the approved supplier list, evaluating suppliers to ensure product compliance.
• Monitors the approved supplier list and rates suppliers through scorecard ratings.
• Ensures all SOPs and process documentation are created in accordance with the QMS and works with all departments to ensure effectiveness.
• Provides resources, support, ideas, and recommendations to facilitate growth of a "culture of quality."

Requirements

• Bachelor’s degree or equivalent experience required; degree in quality, mechanical, or industrial engineering preferred.
• 8+ years minimum overall experience in quality assurance and quality control.
• 1+ years of experience within medical device, pharmaceutical, or related highly regulated environments required.
• 1+ years of experience successfully leading and managing a large, diverse QA and QC team required.
• 1+ years of experience with ISO 13485, FDA 21CFR820, and Good Manufacturing Practices required.
• 1+ years of experience with Quality Agreements, PPAP, APGP, and MSA required.

Skills

• Certified ISO 13485 Auditor or similar certification preferred.
• Experience with hosting notified body and FDA audits preferred.
• Excellent verbal and written communication skills with the ability to effectively engage and influence both internal and external stakeholders.
• Strong interpersonal skills with the ability to navigate complex situations with professionalism, discretion, and sound judgment.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and delivering high-quality results.

Schedule

Fully on-site.

Pay

The pay range for this role is $100,000 - $150,000, excluding incentive opportunities. The range considers factors such as skills, experience, training, licensure, certifications, and geographic location. Hired applicants will be eligible to receive discretionary and nondiscretionary annual bonuses and incentive compensation.

Benefits

• Comprehensive health care options, including medical and prescription plans, dental, and vision coverage.
• Wellness programs.
• Life insurance.
• Robust 401(k) plan.
• Paid time off.
• Employee stock grant.