Quality Manager

About the role

Hypertherm is seeking a Quality Manager to lead a team of quality technicians, strengthen metrology and measurement capability, and drive operational quality excellence. This role supports sustainable performance improvement, effective governance, and confidence in product and process quality.

Responsibilities

• Lead Quality Technicians & Metrology Operations: Guide, coach, and develop quality technicians; oversee metrology lab workflows, calibration practices, inspection setup, and adherence to measurement standards.
• Strengthen Measurement Capability: Apply basic GD&T knowledge, measurement methods, and CMM fundamentals to support evaluation of product and process performance; ensure accurate and consistent measurement practices.
• Drive Quality Governance & Assurance: Ensure effective implementation of work-unit processes, standards, and internal controls; contribute to documentation and continuous improvement of quality procedures.
• Lead Problem Solving & Improvement: Apply Green Belt–level tools to resolve operational issues; document processes, inspection methods, and procedures with clarity and rigor; support quality improvements and risk mitigation.
• Guide Associates & Build Capability: Provide day-to-day leadership, coaching, and development of associates; promote evidence-based decision-making and rapid response to issues; support capability building in measurement, documentation, and quality tools.
• Lead Leadership Development: Model leadership behaviors that promote empowerment, accountability, and continuous improvement; support associate development through coaching, feedback, and identification of growth opportunities.

Requirements

• Bachelor’s degree in STEM with 5–10 years of experience, or Master’s degree in STEM/MBA with 3–8 years of experience.
• Experience leading or coordinating quality technicians.
• Foundational understanding of GD&T, measurement techniques, and CMM operation.
• Strong documentation skills and process improvement mindset.
• Knowledge of ISO9001, basic project management, and customer-focused quality practices.
• Leverage of Lean Six Sigma Green Belt (required or in progress).

Qualifications

• Ability to lead and motivate associates.
• Strong attention to detail and structured problem-solving.
• Practical understanding of measurement and inspection methods.
• Commitment to continuous improvement and quality culture.

What makes you successful

• Ability to lead and motivate associates.
• Strong attention to detail and structured problem-solving.
• Practical understanding of measurement and inspection methods.
• Commitment to continuous improvement and quality culture.

Location

Onsite-Hanover, NH

Travel

Up to 10% domestic and International

Additional Benefits

• Collaborative, 100% employee-owned culture
• Profit-Sharing and Employee Stock Ownership (ESOP)
• Five days/year paid Community Service Time
• Strong commitment to Environmental Stewardship
• Stable, growing organization with a no-layoff philosophy

Equal Opportunity Employer

Hypertherm Associates is proud to be an Equal Opportunity Employer, and we welcome all applications. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, age, national origin, disability, or veteran status, or any other characteristic protected by federal, state, or local laws.