Quality Manager

About the role

The Quality Manager is responsible for planning, coordinating, and directing facility-wide quality assurance programs designed to ensure continuous improvement in production and conformance to all established standards in a high product mix environment. This role drives capable, predictable, and repeatable (CPR) processes throughout the product assembly process and leads assigned resources and employees to meet or exceed company quality and business objectives.

Responsibilities

• Lead a multi-year quality transformation, advancing the facility from Quality Control to Quality Assurance to operational excellence
• Set and uphold quality standards to meet customer, regulatory, and Generac Quality Management System requirements
• Own plant quality outcomes, including customer experience metrics, cost of quality reduction, compliance, and continuous improvement
• Partner cross-functionally with plant, corporate quality, and suppliers to resolve issues and improve product and process quality
• Establish quality goals, metrics, inspection/test methods, and standard tools; drive root-cause analysis and corrective actions
• Report quality performance to senior leadership and customers while coaching teams and managing resources to achieve objectives

Requirements

• Bachelor’s Degree in Engineering, Operations Management, or Industrial Technology
• 5 years of progressive Engineering experience with a focus on quality management
• 2 years of experience leading, mentoring, and coaching individuals and teams

Preferred Qualifications

• Master’s degree
• Quality Manager/Engineer certification and/or Six Sigma expertise
• Strong ERP/MRP experience (SAP, Oracle, or equivalent) and working knowledge of Microsoft Office
• Expert in Lean principles, continuous improvement methodologies, and cost-reduction initiatives
• Deep knowledge of quality tools and processes (APQP, A3, 8D, 5 Whys, stage-gate product development)
• Proven business acumen across high-mix/low-volume and high-volume/low-mix manufacturing environments
• Experience working in global, matrixed organizations and collaborating across sites and functions
• Strong analytical skills, data-driven decision making, ability to manage competing priorities, and mentor quality teams

Benefits

• Competitive benefits: Health, Dental, Vision, 401k, and more
• State-of-the-art facility with an onsite gym, walking trails, café, and free parking
• Scheduled events throughout the year for employees and retirees
• Volunteer Time Off program for charitable opportunities
• Inclusive culture celebrating differences with equity and respect at the forefront

Generac offers a fun and collaborative work environment with team-building activities, minor celebrations, and major events.