Quality Manager

FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We provide tailored solutions that delight customers and consumers through finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers.

About the role

The Quality Manager leads the plant’s Quality Management System, driving operational excellence and ensuring compliance with ISO standards. This role oversees lab and product quality processes, strengthens customer satisfaction through robust quality controls, and champions continuous improvement initiatives using Lean and Six Sigma methodologies. Partnering with operations, engineering, and leadership, this position fosters data-driven decision-making and standard work to elevate performance and support FXI’s commitment to innovation and quality.

Responsibilities

• Administer and continuously improve the plant’s Quality Management System (QMS) to meet ISO 9001 requirements.
• Generate and maintain quality metrics, KPIs, and required quality documentation.
• Oversee programs for nonconforming material, calibration, document control, and product complaint investigations.
• Manage the internal audit process to ensure consistent ISO compliance and audit readiness.
• Lead APQP and Core Quality Tools activities, including PPAP, MSA, SPC, and FMEA, and support process validations with Engineering.
• Administer the CAPA system, driving effective root cause analysis and preventive actions.
• Review and approve Design Control and Design Transfer documentation while conducting QMS and quality training.
• Manage the on-site Corporate Lab, including ISO/IEC 17025 accreditation, and lead a team of Lab and Quality Technicians.
• Drive Continuous Improvement efforts through Kaizen, Lean, DMAIC, 5S, visual management, standard work, and OEE improvement initiatives.
• Identify, scope, and mentor Lean Six Sigma projects, supporting Green Belts and coaching the organization in process excellence.

Requirements

• Bachelor’s degree in Engineering or equivalent years of experience.
• AIAG Core Tools expertise, including FMEA, Control Plans, Process Flows, Risk Analysis (HARM), Fault Tree Analysis, and CAPA/root-cause methodologies (preferred).
• Strong applied statistical knowledge, including SPC, process capability, and data analysis.
• Experience with Lean Manufacturing tools in a production environment.
• Proficiency in Excel and PowerPoint; experience with Minitab or JMP preferred.
• Excellent communication skills with the ability to present effectively to individuals and groups.
• Demonstrated strengths in customer focus, continuous improvement mindset, and results orientation.
• Strong leadership qualities, including the ability to coach teams and influence cross-functional groups.
• Highly analytical, organized, and strategic thinker with strong comprehension and documentation abilities.

Benefits

• Medical, dental, and vision insurance
• Basic and optional life insurance
• Short- and long-term disability coverage
• 401(k) plan with company match
• Tuition assistance
• Flexible spending accounts