Quality Manager

About the role

At Fives, we are driven by a common calling to prove that industry can do it. For over 200 years, we’ve invented and designed solutions and technologies that substantially and sustainably improve daily life. Fives Machining Systems, Inc. is a renowned machine tool manufacturer with facilities in Wisconsin, California, and Kentucky, specializing in precision machines for metal cutting and composites, along with comprehensive aftermarket support. We serve a diverse global clientele across industries such as space exploration, aerospace, oil and gas, energy, heavy machinery, defense, and automotive.

Responsibilities

• Plans and coordinates all aspects of the company’s quality program.
• Formulates and maintains quality assurance objectives, supervises and trains employees, and engages in plant functions.
• Develops and analyzes statistical data and specifications to determine present product standards and establish proposed quality/reliability expectancy.
• Coordinates quality objectives with other organizational groups to achieve an economical product/service quality and reliability level.
• Plans, promotes, and organizes quality training and communication activities.
• Proactively attains a safe and healthy work environment for all employees.
• Maintains compliance with Giddings & Lewis Quality Management Systems (QMS) based on ISO 9001, ISO 14001, and other applicable standards.
• Supports management review meetings and reports on QMS effectiveness.
• Coordinates internal audit programs, reporting findings and corrective action follow-up.
• Liaises with external auditors and certification bodies.
• Trains employees on QMS procedures and requirements and promotes understanding of the QMS.
• Acts as liaison with customers on contract quality issues for all goods and services produced by the plant.
• Implements document control systems and coordinates review and approval activities for the Quality Manual, procedures, and work instructions.
• Leads Supplier Development programs and improvements, including recommendations for supplier selection or termination.
• Establishes supplier quality performance metrics and performs supplier evaluations, including quality control plans and product reviews.
• Coordinates supplier corrective actions and drives resolution of supplier quality issues.
• Develops performance measures to assess the effectiveness of quality processes.
• Establishes formal quality verification systems and standards to ensure all products, components, and materials meet company and customer requirements.
• Implements practices and procedures to provide confidence in measuring capabilities throughout manufacturing and assembly processes.
• Coordinates activities for identifying, handling, dispositioning, and reporting nonconformance, and directs analytical efforts to eliminate causes of non-conformance.