Quality Manager

Work Location: Fairfield

About the role

Due to the highly interactive nature of this manufacturing position, in-person attendance and flexibility are essential for supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Want to make an impact? The Quality and Food Safety Manager is accountable for setting the standard for quality, food safety, regulatory compliance, and consumer protection at Ferrara's Fairfield, CA, factory – the home of Jelly Belly. This hands-on, floor-based position drives execution, builds capability, and sets the pace for the Fairfield operation. This leader owns the site quality and food safety agenda from raw materials through finished product release, ensuring that systems and processes are not only documented, but consistently lived on the production floor. The role requires strong technical judgment, operational urgency, and the ability to influence manufacturing, maintenance, sanitation, planning, warehousing, and leadership teams to make the right decisions in real time. This role is responsible for creating a culture where quality is non-negotiable, issues are escalated quickly, root causes are understood, and corrective actions are sustained. This leader must be comfortable challenging the status quo, stopping production when necessary, and coaching teams to prevent repeat failures.

Responsibilities

• Lead the Fairfield quality and food safety agenda from raw materials through finished product release
• Maintain daily presence on the production floor to verify standards, coach behaviors, and drive accountability
• Set clear expectations for GMPs, food safety, sanitation, allergen control, foreign material prevention, and product quality
• Serve as the site authority for product holds, risk assessments, escalations, and dispositions
• Ensure compliance with company policies, FDA requirements, FSMA, HACCP/HARPC, GFSI standards, customer requirements, and regulatory expectations
• Lead site readiness for internal audits, regulatory inspections, customer audits, and corporate assessments
• Ensure traceability, mock recall, document control, change management, calibration, pest control, and product release systems are effective
• Lead investigations for consumer complaints, foreign material events, micro failures, labeling concerns, process deviations, and other site risks
• Drive disciplined RCCA and CAPA to eliminate repeat failures and strengthen controls
• Partner with Operations, Maintenance, Engineering, Supply Chain, and Continuous Improvement to solve issues at the source
• Use site metrics to