Quality Manager

About the role

Eaton’s Electrical Sector – Power Distribution & Controls Assemblies (PDCA) business is seeking a dynamic Quality Manager to join our manufacturing site leadership team in Omaha, Nebraska. Relocation assistance will be provided. Our Omaha Power Center is expanding its operations in Bellevue!

Responsibilities

• Own deployment, governance, and continuous improvement of EQMS across the facility.
• Ensure plant processes comply with Eaton quality policies, procedures, standards, and applicable customer-specific requirements.
• Establish the site quality strategy, annual quality improvement plan, management review cadence, and quality governance routines.
• Promote an "I Own Quality" culture in which leaders and employees understand and execute their quality responsibilities.
• Ensure effective control of documents, records, nonconforming material, corrective actions, change control, calibration, and quality risks.
• Lead implementation and maintenance of ISO 9001 certification and other applicable product, regulatory, and customer quality requirements.
• Serve as the site leader for certification, surveillance, customer, corporate, and internal quality audits.
• Develop the annual internal audit plan, maintain qualified auditors, and ensure timely and effective closure of findings.
• Lead management reviews and provide objective evidence of system effectiveness, risk mitigation, and continual improvement.
• Maintain audit readiness during facility launch, production ramp-up, product transfers, and new product introductions.
• Provide leadership and oversight for the plant test organization, including test supervisors, technicians, processes, equipment, and documentation.
• Ensure electrical and functional testing is performed to approved Eaton, customer, industry, and regulatory requirements.
• Establish standardized test methods, qualification requirements, test records, equipment calibration, preventive maintenance, and error-proofing.
• Monitor test yield, first-pass performance, retest, failure modes, and corrective actions to improve test effectiveness and throughput.
• Ensure failed tests and product nonconformances are contained, dispositioned, investigated, and prevented from recurring.
• Partner with Value Stream Managers, Manufacturing Engineering, Operations, and Continuous Improvement to build quality into manufacturing processes.
• Lead quality planning through PFMEA, Control Plans, inspection plans, capability studies, measurement system analysis, and process validation.
• Implement effective incoming, in-process, final inspection, and layered process audit strategies based on product and process risk.
• Drive reduction of defects, rework, scrap, nonconformances, and quality escapes using structured problem-solving and data analysis.
• Ensure appropriate containment and escalation when product or process performance does not meet requirements.
• Serve as the primary site quality interface for customers and coordinate customer visits, audits, complaints, and corrective action responses.
• Lead timely and effective root cause analysis, 8D, CAPA, and recurrence-prevention activities for customer and internal quality issues.
• Monitor customer quality performance, warranty concerns, and quality escapes; communicate risks and recovery plans to plant leadership.
• Partner with Supply Chain and Supplier Quality resources to address incoming defects, supplier nonconformance, and supplier performance risks.
• Ensure customer-specific requirements are identified, translated into plant processes, and verified for compliance.
• Represent Quality in Home Run operational readiness, PROLaunch, product transfer, and production ramp-up activities.
• Ensure quality deliverables are completed for new products, transferred products, new equipment, and new manufacturing processes.
• Lead production readiness reviews, safe-launch controls, first-article and first-of-kind verification, and exit criteria for launch containment.
• Partner with Engineering and Operations to identify launch risks and implement mitigation plans before customer impact.
• Build scalable systems, staffing, training, and standard work that support the facility growth plan.
• Build, organize, and develop a high-performing quality and test organization with clear accountability and standard work.
• Set performance expectations, coach team members, conduct talent reviews, and develop succession and capability plans.
• Establish qualification and training requirements for quality engineers, inspectors, technicians, auditors, and test personnel.
• Teach and coach leaders and employees in quality systems, problem-solving, prevention tools, and customer-focused decision-making.
• Model Eaton leadership attributes and reinforce the Eaton Culture through ethical, inclusive, and accountable leadership.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related technical discipline.
• Minimum 7 years of progressive experience in manufacturing, engineering, testing, or quality, including leadership responsibility in an industrial manufacturing environment.
• Demonstrated experience implementing or maintaining an ISO 9001-based quality management system and leading internal or external audits.
• Experience with structured problem solving, corrective action, PFMEA, Control Plans, process capability, inspection, and measurement systems.
• Experience leading cross-functional improvement and influencing operations, engineering, supply chain, and business leadership.
• Demonstrated ability to use quality data and KPIs to identify risk, establish priorities, and drive sustained results.