Quality Manager

Responsibilities

• Direct quality personnel and prioritize quality functions of the plant.
• Manage the preparation, implementation, and maintenance of a quality management system to comply with the published plant QA manual.
• Develop and implement strategic projects to continually improve the overall quality of product, information and service.
• Interface with customers both in the plant and external to enhance their perception and understanding of the plant quality systems.
• Develop, coordinate, and implement training programs relative to the Quality Management System.
• Develop quality control documentation for production, (Quality Control Plan, Inspection Records, etc.), and ensure the implementation of the quality documents.
• Manage all ISO 9001 program activities including being the primary plant representative and authority on ISO9001 requirements and the primary contact to external ISO auditors.
• Analyze and report all quality performance indicators: CONC, Warranty charges/PPM, DPU, final audits, etc.
• For Customer Complaints, is responsible for all containment actions and leading the problem solving CAPA teams for root cause analysis evaluation and implementation of corrective and preventive actions at the manufacturing processes.
• Accountable to performance of QA duties and has the authority to take the necessary actions to resolve any quality issue.
• Other duties, projects as assigned.

Qualifications

• Basic (required) Qualifications: Bachelor’s degree from an accredited institution. Three (3) years of quality experience in a manufacturing environment. One (1) year of leadership experience, such as project management or process improvement/implementation.
• Preferred Qualifications: Bachelor’s degree in engineering from an accredited institution. Five (5) years of progressive quality experience in a manufacturing environment. Three (3) years of leadership experience, managing a team of quality professionals. Certified internal ISO and CCTI auditor.