Jobs · Product · New York

Quality Manager

Danfoss · Utica, NY · 2 wk ago
On-siteProductFull-time

The Role

Lead site quality systems, customer quality, incoming inspection, process quality, corrective actions, audits, and overall quality performance initiatives.

Ensure effective implementation of quality tools and processes, including measurement systems analysis (MSA), statistical process control (SPC), calibration programs, control plans, and inspection standards.

Manage quality issues related to customer complaints, supplier performance, internal defects, scrap, rework, audit findings, and containment activities.

Partner with Operations and Engineering teams to improve process stability, defect prevention, product quality, testing performance, and root cause problem-solving.

Develop and lead the quality team through coaching, performance management, technical development, and succession planning.

Monitor and improve key quality metrics, including customer complaints, supplier quality, internal defects, audit performance, corrective action closure, and cost of poor quality.

Support quality planning for new product introductions, product transfers, production ramp-ups, supplier changes, and customer-specific requirements.

Collaborate with Supply Chain and Sourcing teams to improve supplier quality performance and incoming material quality.

Foster a prevention-focused culture that emphasizes customer satisfaction, traceability, data integrity, compliance, and continuous improvement.

Qualifications

  • Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related technical field.
  • Quality leadership experience within a manufacturing environment.
  • Experience with quality management systems (QMS), audits, corrective actions, SPC, MSA, calibration programs, supplier quality, and customer quality management.
  • Strong analytical, leadership, communication, and problem-solving skills.

Preferred Qualifications

  • Master's degree in a related field.
  • Professional certifications such as ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE), Six Sigma, or equivalent.
  • Experience in fluid conveyance, thermal management, automotive, electronics, HVAC/R, aerospace, medical device, or other highly regulated manufacturing industries.
  • Experience supporting new product launches, product transfers, and manufacturing growth initiatives.

What You'll Get From Us

  • Bonus system
  • Paid vacation
  • Retailer plan
  • Flexible working hours
  • Personal insurance
  • Opportunity to join Employee Resource Groups
  • State of the art virtual work environment
  • Employee Referral Program

Benefits

We are excited to offer you the following benefits with your employment:

Job Criteria

  • Strong understanding of quality systems, process controls, inspection methods, quality planning, and continuous improvement principles.
  • Experience leading root cause investigations, corrective and preventive actions, audit programs, and quality performance reviews.
  • Ability to analyze quality metrics, process capability data, customer feedback, supplier performance trends, and defect data to drive improvements.
  • Knowledge of calibration systems, measurement methods, traceability requirements, documentation control, and defect prevention techniques.
  • Ability to build strong partnerships with Operations, Engineering, Supply Chain, Continuous Improvement, customers, suppliers, and auditors.
  • Strong leadership and coaching skills with the ability to influence quality ownership throughout the organization.
  • Demonstrated ability to balance customer requirements, business objectives, compliance expectations, and operational performance in a fast-paced manufacturing environment.

What You'll Get From Us

  • Bonus system
  • Paid vacation
  • Retailer plan
  • Flexible working hours
  • Personal insurance
  • Opportunity to join Employee Resource Groups
  • State of the art virtual work environment
  • Employee Referral Program

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