Quality Manager

Dry Ridge, KY, US, 41035-7437

About the role

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets – passenger vehicle and commercial truck – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Responsibilities

• Day-to-day business interaction between operational and quality leadership and respective plant and quality managers regarding tactical support, training, mentoring, and emerging issues.
• Implement the corporate One Dana Quality Operating System, lead the team to compliance with the IATF16949 global automotive quality standard, and enforce Corporate Policies and Procedures.
• Develop, maintain, and improve quality systems and approaches consistent with all customer, OneDana QOS, and IATF16949 requirements, including robust Management Review and auditing processes.
• Comprehend customer requirements and expectations related to scorecards, audits, and other defined activities.
• Drive Voice of Customer initiatives and build relationships to facilitate positive working relationships, productive workflows, and defined contact points.
• Champion problem-solving, root cause analysis, corrective action validation, and verification for both internal and external opportunities when required.
• Data collection, consolidation, reporting, and distribution of key Quality and Operational KPIs and other quality performance goals, objectives, and trends.
• Drive expectations, performance objectives, and PDCA (Plan-Do-Check-Act) activities to achieve Dana’s objective attainment.
• Participate in and support Continuous Improvement Activities (DOS, Kaizen, Lean Six Sigma, and TPS).
• Direct and lead Advanced Product Quality Process (APQP/PPAP).
• Support product safety and field action investigation activities as per Dana’s Product Safety and Field Action Notification and Approval Process.
• Coach and mentor quality colleagues in supporting talent and succession planning objectives.
• Ensure 100% conformance to all customer and Dana policies and requirements.
• Lead all relevant Quality and cross-functional activities, with emphasis on the roll-out, support, and verification of the Dana Program Management and Advanced Quality processes.

Requirements

• Bachelor’s degree (required).
• 10 years of experience in Quality with significant managerial/leadership experience.
• Experience as a previous Quality Manager (strongly preferred).
• Experience working in functions other than quality (e.g., process engineering, manufacturing engineering, material planning) at plant or corporate level (desired but not required).
• ASQ or equivalent certification.
• Tier 1 automotive quality experience.
• Knowledge of IATF16949, ISO, and AIAG requirements (mandatory).
• Proven leadership abilities.
• Excellent organizational, team-building, problem-solving, planning, decision-making, and interpersonal skills.
• Excellent English language skills; secondary language capability (desirable).
• Proficiency in written and oral communications, PC software, and presentation skills.