Quality Manager
Copperweld · Rockwall, TX · 1 mo ago
Quality AssuranceFull-time
Agave Wire, located in Rockwall, Texas, is part of the Copperweld family of companies—a leading manufacturer of bimetallic wire and cable products with operations across Tennessee and Texas. This on‑site Quality Manager role offers the chance to make a direct, visible impact on product quality from day one.
Responsibilities
- Lead the development, implementation, and maintenance of the company’s Quality Management System (QMS) in accordance with ISO 9001 requirements.
- Oversee quality assurance and control processes to ensure compliance with regulatory standards and customer expectations.
- Manage and mentor the quality team, providing guidance, training, and support.
- Conduct internal audits and inspections to identify areas for improvement and ensure product quality.
- Support customer, supplier, and other third‑party audits.
- Collaborate with production, engineering, and supply chain teams to resolve quality issues and implement corrective actions.
- Ensure inspection and testing requirements are established and maintained for applicable products.
- Lead investigations of customer complaints, RMAs, and field quality concerns.
- Manage corrective actions and verify their effectiveness.
- Analyze data to identify trends, issues, and opportunities for improvement in product quality and manufacturing processes.
- Ensure compliance with industry standards, certifications, and regulatory requirements.
- Prepare and present quality performance reports to senior management.
- Lead ISO certification programs.
- Other job duties as assigned.
Requirements
- Bachelor’s Degree in Mechanical, Industrial, Electrical, or a related engineering field.
- 7+ years of work experience in quality.
- 3+ years of supervisory/managerial experience.
- Strong problem‑solving, decision‑making, and interpersonal skills.
- Experience with industry standards and certifications related to quality management in manufacturing.
- Detail‑oriented with excellent planning and organizational skills; ability to prioritize tasks effectively.
- Strong leadership skills with the ability to manage and motivate a team to achieve quality goals.
- Ability to work well in a team environment and foster a culture of continuous improvement.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office; experience with quality management software is a plus.
Benefits
- Excellent medical, dental, and vision coverage.
- 401(k) match.
- Great Place to Work® certification.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 50 lb at a time.